Bojangles,

1407 East 3rd Street, Charlotte, NC 28204

"Ordered online with Uber eats. Not even one item was correct. Uber won’t rectify the issue either. Ordered 2 chicken biscuits. 2 chicken sandwiches. 2 fries. 1 mashed potatoes and 2 teas. I got: 2 sausage biscuits. 2 small sides of rice and 2 orange juice. Sadly nobody will ever care about correcting this issue and I’ll never order again. But it’s 2023 and nobody cares."

"Probably, the worst fast food drive thru experience I have ever had. Extremely slow service. Both times that I have went to the drive thru, the service was very slow. What is the point in calling it fast food if I am going to wait 15-30 min in the drive thru? There was one time where there were several employees who were OUTSIDE of the building not working. And it was one of the most shocking things I have ever seen when it comes to a restaurant. The most recent time I went, was when I ordered around 8pm and they said it would be a wait. I asked how long of a wait and the guy at the window just shrugs and says "I don't know." Well I pull up and 25 minutes later, I am still waiting for my food. I had to grab the attention of one of the workers who went outside for some reason and asked what was the holdup. During those 25 min of waiting it appeared as if the workers all took a break at the same time and were sitting/standing in the diner socializing. This Bojangles sucks. Come here if you are willing to wait for below average food and service."

"Let me start by saying that, growing up, Bojangles was one of my favorite places to eat. I always looked forward to the weekend and having their chicken and seasoned fries. Fast forward to being an adult, and this establishment is NOTHING like how I remembered. This location specifically!!! I’ve never seen a place as unorganized, full of rude employees, and completely unhygienic. Whether waiting 25+ minutes for “fresh chicken”..receiving cold and unseasoned fries..receiving nasty scowls while waiting on said food…I am just completely fed up with this restaurant. I will never go to this Bojangles again. Maybe Undercover Boss needs to come in and do a complete overhaul. I will admit, when I’ve gone here during the earlier morning times, when elderly ladies and gentlemen are working, they are pleasant, helpful, and the food is always fresh. All in all, don’t set your expectations high when coming to this location. They don’t care, so neither should you."

"Quick breakfast run for my children and I. The biscuits were fresh which is hard to come by sometimes. The fries were seasoned just right. The line moves fast though it was long it moved faster than normal."

"The lady with blue hair was helpful and gracious. I ordered two of the #12, one w/mash potatoes with brown gravy and Cole slaw. The other with fries and Cole slaw. What I received was mash potatoes w/sausage gravy and I didn't receive my fries. So I went inside told them about and they corrected it by giving me plain mash potatoes and my order of fries. However, when I reached the bottom of my friend container there was hair in it. I am disgusted, I really hope is wasn't done out of spite."