Five Guys,

9749 Northlake Centre Parkway, Charlotte, NC 28216

"This is an expensive burger. Nothing special. Made fresh and fresh ingredients, but not over the top. Fries are the best part, when the oil is good."

"The hamburger and fries were great. Love thier hamburger. The place was clean. Service friendly. Would go back."

"As Five guys goes, the food is well, Five Guys good, worth the trip. At this one, the staff are really good too. Super friendly and usually pretty quick when I've visited."

"I have been craving a good burger for a while now and happened to stop by this spot Friday evening and I'm glad that I did!!! I ordered a bacon cheese burger (light mayo, light ketchup, light mustard, A1 sauce, lettuce, tomatoes, pickles & JALAPEÑOS) with a side of Cajun Fries OF COURSE. When I tell you that this burger HIT THE SPOT... it really did out due my expectations. The burger was PERFECT and nothing fell off and the fries were GREAT; nice, hot & seasoned. I initially was going to grab it to-go home but I decided to sit down and enjoy it right there on-the-spot... and I'm glad I did! It was well worth the $19.57 total. No regrets and I will definitely go back when that next burger craving comes on."

"This visit to the Charlotte, NC Five Guys Northlake location was very disappointing due to the rude and nasty manner of an employee. I was excited by the clean exterior and interior along with the delicious aroma only to receive rude and nasty service. I went in to order and asked if they had a menu for the visually impaired. The courteous cashier was trying to accommodate he  asked the staff in the back if there were any.  An angry voice yelled TAKE A PICTURE WE DON'T HAVE ANY.Then the owner of the loud nasty voice rudely shrugged his shoulders and threw up his hands in a dismissive manner. I guess the special needs of your customers don't deserve to be addressed nor considered. Your employee is a representative of your company when they are on the clock and should be trained to be more sensitive to customers with special needs. I left feeling publicly humiliated sad and still quite hungry. I was so embarrassed. It was my first time there and I will not be back."