Bojangles

"This used to be a great location. Now they have employees and managers who could care less about customers. I waited for 25 minutes for my food. Asked for a refund when it looked like my food wouldn't come up any time soon as all employees were literally standing around doing nothing. The manager never offered an apology, excuse, or even a request for an opportunity to complete the order. Not a single person there cared."

"First this is a complaint for friendliness as well as accuracy. When I went to place my order the worker was cutting me off on the speaker and talking fast as if rushing. When I got to the window she was not there yet so I kept my window up because it was cold. She came to the window opened it fast and held her hand right outside my window it hadn’t even be 2 seconds since the window had opened. She gave me a small Bo round instead of a medium which I said at the speaker but she cut me off so I’m sure that’s why she missed it. When I said I ordered a medium Bo round she walked away came back and handed me to Bo rounds by themselves. I was confused and asked why I just got 2 more Bo rounds and could not just get a replacement with the proper size(yes I like the cardboard the medium comes in. No one likes the little paper things) she very rudely and with much attitude said “a medium is 6 Bo rounds if you got 4 in there now you got a medium”. Now I’m all about the rules but I should not have to explain how this customer service after an error is not acceptable. And I’m only writing this because this is my 3rd bad experience from this lady. She is always mean in the morning for no reason. I don’t really feel good with her handling my food at one of my favorite breakfast spots. It completely ruins the experience."

"We always heard about Bojangles and finally we had them. The fried chickens were delicious, not too salty. French fries were good as well. The only sad part was that they did not have the Bluberry biscuit and coleslaw."

"Alright let start with the positives - I got an extra supreme and the chicken was super fresh for my supremes! Negatives - there was a bone in my Cajun filet biscuit, the sweet tea always taste old or has cigarettes in it. They tried to charge me extra for the complimentary sauce for my supremes bc I asked for an extra so charging twice for sauce. I have very mixed feelings about this location. The tea has a certain amount of time it has to steep and a certain amount of sugar by Bojangles guidelines. I don’t understand how it taste so bad each time I have been to this location. I miss my old location in prosperity in Charlotte!"