Carpenters Auto Service

"As a native Charlottean, Carpenters Auto has been repairing and servicing my vehicles for more than 20 years. I don't think you can find a more friendly, honest, and knowledgeable auto shop in this town than Randy, Joey, Rene, and the rest of their team. How I wish the rest of the companies I work with were this good!"

"I have been going to this shop for the past 15 years. My kids and now grandkids all have our vehicles serviced here. It is beyond me how someone could possibly think that Charles and his team would be racist!!!! Not only do they always go above and beyond to address SAFETY concerns they also let Us know when the tires and brakes are getting low so we are able to plan for those expenses!!! Charles and his team have been nothing but upfront and honest when it comes to repairs over the past 15 years. Keep up the AMAZING WORK and THERE IS NO WAY THIS SHOP IS RACIST!!! We will never go anywhere else to have our vehicles serviced!!!"

"I have had wonderful experiences with Carpenters Auto. I have been in Charlotte for almost 20 years and always took my vehicles to the dealerships for maintenance until I found this place. They are very professional and will make sure everything is done and done right. I have been coming here for over a year for all my maintenance and they are very reasonable!! If they find something that needs be taken care of they tell you and how soon it should be done. I definitely would recommend them to anyone that needs work done on there vehicle!!"

"I had my truck towed to Carpenters and let me just tell you how upset and disappointed I am in this company. This company is very racist and just out to get money at this point. They are horrible with communication and want you to pay upfront $500 just for diagnosis. I would respect A company that’s just honest and saying that they don’t want to work on my truck or a better explanation for a policy that’s not applied to everyone. The people that work here are very nice nasty when it comes to black people and make their own policy’s. When you call in just sound as white as possible because they will over charge you."

"(09-20-2023) You've heard people say, "Not all superheroes wear capes." Well, I have a new saying, "Not all angels have wings and halos." Carpenters Auto Service and the people who work there are truly heaven sent! Renee, Richard, and Joey are completely AWESOME!!! I appreciated how transparent and honest they were. They made me feel completely comfortable and confident in their knowledge and skills. The atmosphere is welcoming and you can really sense their pride in being able to provide stellar auto service and impeccable customer service. Today was my first visit (09-20-23) and I look forward to being a longtime customer. Carpenters Auto Service will always be the shop I'll refer to anyone from now on. Everyone was so friendly and spoke so highly of the owner (Charles). He has really put together a great team. I came in with a rattling noise that was quite concerning. Everyone involved worked diligently to find the source of the noise. They showed me what the problem was and what needed to be done to get me back on the road SAFELY!!!...because the problem was the result of negligence from particular dealership's service department. The cost of today's service didn't require that I sell a kidney either...the service was very reasonable priced. Today I drove home feeling safe and at ease. I'll be back on Monday (09-25-2023) for a consultation appointment. I am very happy, grateful, and BLESSED to have found a group of mechanics that do high quality work and really value their customers. Check them out...you'll be glad you did!"