Dunkin'

"DISGUSTING!!!! First of all I ordered a bacon egg & cheese on a bagel (through the drive thru) for my son and when I got home it was on a croissant so I had to return back to the store for the RIGHT ITEM. Then, upon returning home I took a bite into my croissant with butter and a long BLACK CURLY HAIR came out of my mouth from the bite I took! COMPLETELY GROSS & UNACCEPTABLE. Lastly I called 4 times and the phone just kept ringing and ringing and finally hung up after a minute or so. BOTTOM LINE- DO NOT GO TO THIS DD. they obviously don’t care about service or the company."

"Dang bro. Let me tell you about this experience. It's 10:30 in the morning. There were 7 cars in the drive thru. I went to order a coffee and 6 different types of donuts on the menu and they didn't have 4 of them. When I asked for an old fashion they suggested we get a different donut because the old fashions were hard. Then we get up to the window and they said the orders got mixed up and they didn't know which one we had. We had to tell them the order twice before they found it. Then they gave me the coffee and said have a good day, forgetting to give me the donuts. Whole ordeal took 20 minutes, then got trapped trying to exit the extremely small drive thru exit. I told myself I wasn't going to come back, and I had a craving. What a mistake."

"It's really aggravating being pregnant and having cravings for things as specific as a dang jelly donut from dunkin donuts. Especially when for whatever reason yall can't plan ahead correctly for the correct amount needed to be made throughout the week. There's no reason why you should be running out early afternoon or really every single evening. I've ran a dunkin donuts before and if you have a high demand for a specific donut you should be planning for your morning baker to prepare a sufficient amount of that kind of donut. If your running out of jelly donuts and jelly munchkins every single day then your not doing your job correctly. Sadly this is a pattern with surrounding dunkin donuts locations as well and its the most frustrating thing that legit ruins my day. I'm so tired of it.ive even started to write down the dates and times i stop at dunkin and get told the same thing "we don't have any". get it together. The store manager needs to do better. Not to mention if you keep running out, making more would increase your profits. Your consistency will eventually lose you business from people who would regularly purchase from your store. Please do better. I'll write a review everytime I come through and I'm denied, also reaching out to corporate. Your tarnishing the brand name."

"Horrible experience. I went there Wednesday morning and ordered a Carmel Frozen Coffe, 3 Munchkins and 4 Everything Bagels just sliced in half no cream cheese and not toasted. It came to about 17.00 and I gave the girl at the drive thru a 20 and told her to keep the change. It did take awhile to get the bagels. When I got home, I took the bagels out of the bag and they were not only toasted they were burnt. I called and spoke to the Manager but the reception was so bad that I hung up and called back later. I spoke to Ali who was the shift leader on duty and I explained the situation. She was very nice and told me I could come there and get new ones. I told her that I couldn’t come until Thursday morning and she said that would be fine and she would leave a note, which she did. But there was a girl that came to the window and said we just can’t give away bagels and I said you are just replacing my messed up order. I’m done done done. Don’t go there and I’ll never go there again."