C & E Appliance Service Repair

"The repairmen was very professional, showed up on time, and did a great job fixing my refrigerator. He explained everything. The job was done very quickly. Thank You"

"The appliance guy Moses did an great job he was very quick and very nice and educating me on what to look for and how to properly clean my dryer thank you so much for everything Mr Moses."

"We needed a new cooktop. The process was going to take too long and cost more money if we went through a big box store so we planned to order it off Amazon and arrange for installation ourselves. In doing the reasearch, we called many appliance installers and Moses of C&E was the most responsive. I liked that I was able to reach Moses directly. He educated us on what to look for in a replacement cooktop and put us into his schedule right away. I was reluctant that the service call was $80 and Moses could give me no price range for the job, but none of the companies could without seeing what the job entailed. Going on faith, I went with Moses due to his responsiveness and good communication. While here for the service call it was determined the cooktop we ordered would fit so he was able to install it the same day. Moses was efficient, left my kitchen as clean as he found it, and looked at other appliances I needed help with while he was there. His cost for services wasn’t the cheapest but he wasn’t the most expensive either…Moses was just right, an excellent value for the money spent. I am glad I went with Moses, he did a wonderful job."

"C&E Appliance Service Repair exceeded my expectations! From scheduling to completion, their service was prompt, professional, and effective. The technician (Moses Cabrera) diagnosed and fixed my appliance swiftly, and the transparent pricing was a pleasant surprise. I highly recommend C&E for their efficiency and reliability. Top-notch service!"

"This company has the worst customer service and does not care about your time or money. They did do a good job at showing up on time for appointments. I called because they had some good reviews online i should've listened to the bad one's because that's the kind of service I got. First of all I had a refrigerator stop cooling after we moved into a new house. I told them it worked fine before we moved so it probably had a leak somewhere. Being pretty knowledgeable of HVAC systems since I'm a Ford Master Technician i did some preliminary testing. after looking at everything i didn't see any electrical issues so i figured it had to be a leak or my compressor failed. I called them letting them know i needed it diagnosed and it most likely had a leak. A tech came out and said it was a little low on freon and he only had to add 5 ounces. which i researched and my refrigerator only holds about 5 or 6 ounces so it wasn't a little low, it was completely empty and cost $281. I came home from work about 3 hours after his repair and the refrigerator was blowing warm already about 70 degrees. I called them the next morning and told them they didn't fixed the refrigerator and its cooling at 70 degrees. They proceeded to explain to me that seems to warm but the refrigerator was unplugged when they arrived so give a day or two and see what it does. I didn't think that would change anything except waste power and freon. I agreed let it run over the weekend and give them a call back Monday morning. over the weekend nothing changed so I decided to take the back panel off again and water test it for leaks. As you can see from the images below I found the leak myself. I called back Monday and talked with the manger. I told him my findings and he said he would send out a tech with his torches and all the correct equipment to fix the leak. The next day I left work early to meet the tech to repair my fridge. He came out, I showed him where the leak was and he checked it out. He said Yep it is definitely leaking there. Then he kind of looked at it and was silent for a little bit. i was thinking in my head ... OK are you going to get your equipment from your truck and fix it? he finally said i don't have my torches to fix the line so we are going to have to schedule an appointment later this week. I then said what do you mean? Your boss specifically had you scheduled to come out because you would have the equipment to fix it. Then i just got a bunch of excuses. I finally just told him i would contact them later that evening to schedule a time for the next day. i text him back and said 1 pm you can come back out. he responded OK. then I got a text saying there will be an additional $50 charge to fix the line. i told him to have his manger call me. he then said OK but he will say the same thing. I never had a manager call me so i called left a message twice and then finally got a manager. I told him i fine with the $281 i already paid but i will not pay the $50 for a leak I found. I told him it would've been nice to get a phone call to tell me that the tech would not have the equipment to fix my leak so I wouldn't have to take off work again or waste my time and my family's time to meet them at our house. He said sorry but i would have to pay the $50 and I cant expect him to put $4,000 acetylene torches in all his trucks. I was getting no where so I told him to repair it and make sure it's fixed this time and i paid the $50. Do not use C & E they will take your money, lie to you repeatedly, and you'll have to tell them how to find and fix your problem."