Goodyear Auto Service

"Do not go here. 3 separate occasions I’ve been forced here because of availability and every time it’s been miserable. Twice they’ve diagnosed the issue, said they can’t fix it, and charge me $90 to tell me I have to take it somewhere else. The one time they did fix something it was a brake caliper and I had to take it somewhere else 3 weeks later because they installed it incorrectly. They will overcharge and underdeliver."

"This is by far the ABSOLUTE worst Goodyear. Everyone here is incompetent and rude. I had issues a few months ago trying to get new tires on my car. Then today I figured let’s give them another shot since I have a wheel alignment warranty. I made an appointment on their website that listed 5 and 5:30 as available appointment times and made a 5pm appointment. Showed up about 10 mins prior and what does the guy tell me when I say I’m here for my appointment “well we close at 5”. No I’m sorry for the inconvenience or let’s schedule you for a time we’re open. Had no sympathy whatsoever. And then had the nerve to tell me it says they close at 5 on the door. I scheduled the appointment ONLINE. How in the hell could I have looked at the door prior to going. Pretty sure this is the same person that gave me such a hard time about my tire warranty a few months ago. And if you really do close at 5 then your website shouldn’t allow people to make appointments. That’s a pretty simple concept."

"Top notch service (on a Sunday, no less!) with a flat tire on my daughter's car that needed attention. The tire ended up being irreparable. Thankfully, they had a replacement in the right size in stock. Not the same exact brand, but really, does that matter? Quick, efficient, friendly. While the car was being done, we wandered around the area and found some stuff to do."

"Previously had good service and bought tires here bringing the car in periodically for oil change and rotation. Had even posted a 5 star review. This trip I had a 9am appointment (in theory 9-10a per their website). I dropped the car off just before 9:00 and 2 hours and 20 minutes later I'm still waiting. Also had them speak to some wear on the 85000 Assurance MaxLife tires they installed two years ago when they did this rotation. Guy on staff wrote it off to having 50,000 miles on them so far. Problem was when I got home and checked the paper work they only have 39,000 miles. Someone has trouble with math... Next to last time for this place, next trip will be collecting on the tire warranty falling woefully short. Editing this on the weekend following the above. I opened my trunk to find the items inside all disheveled and dumped out of the cargo net within. Apparently the staff there couldn't find my wheel lock, which was in the center console in the front, and rather than call me and ask they dug around through my trunk attempting to get to the spare I presume to look for the wheel lock there. In doing so they left it completely in disarray."