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The Home Depot
8135 University City Boulevard, Charlotte, North Carolina, United States
About the The Home Depot
The Home Depot in Charlotte, North Carolina is a one-stop shop for all your home improvement needs. From furniture to hardware to home goods, this store has everything you need to make your house a home. Conveniently located at 8135 University City Boulevard, The Home Depot offers a wide selection of products and expert advice to help you tackle any project. Whether you're a DIY enthusiast or a professional contractor, this store has everything you need to get the job done right. Visit The Home Depot in Charlotte today and see why it's the go-to destination for all things home improvement.
Photos of The Home Depot
8135 University City Blvd, Charlotte, NC 28213, United States
Opening hours of The Home Depot
Monday:
06:00 - 22:00
Tuesday:
06:00 - 22:00
Wednesday:
06:00 - 22:00
Thursday:
06:00 - 22:00
Friday:
06:00 - 22:00
Saturday:
06:00 - 22:00
Sunday:
08:00 - 20:00
Reviews of The Home Depot
"Terrible experience first they have old payment methods and I had to go home and grab a Discover card… went back a second time picked up everything that I needed got home and the hose doesn’t work. Called to let them know the issue and was told that I should come back and pick up a new hose zero customer service or sympathy provided. Felt like it was my problem, even though it was faulty equipment."
"I liked their costumer service and I like to take tour there to get what I need and sometime to see whats new and discover new items for my car , my home..."
"Yesterday I had to make some purchases for my office and warehouse. I usually do not have any issues since I know where most things are and am an independent shopper. BUT.....Yesterday I needed some chain lengths cut. I needed 5 different lengths cut from the plastic chain. Went to aisle 13 found what I needed then went and found an associate on the next aisle. She said she couldn't cut it since she wasn't strong enough to cut it. So she went over the speaker system and asked for an associate in the hardware department to come help. I waited 15 minutes and then went back to her. She announced it 1 more time and I waited 15 more minutes. Now that I have waited 30 minutes I stood there and called the store and explained that I was standing in front of the chains and have been waiting for 30 minutes and still have not gotten any help. The young lady did the same thing as the other and announced over the store that a customer needed help in hardware with cutting chains. 15 more minutes passed and by now I am very upset. I walked up to customer service and asked for a manager. In the process of walking up and back I noticed 2 associates standing 1 aisle over from where I was on the phone and chit chatting with each other. The young lady named Ms. S at customer service said the manager would be right with me. I told her well tell him/her to meet me on aisle 13 where I needed the help. As I walked back up, I was met by Ray. He was one of the managers on duty. I asked if he heard the announcement of a customer needing help. He said yes. Well I explained that I had at this point been waiting for well over 45 minutes for that help. I also explained even though Home Depot has better prices in my opinion than the competition, they had way better customer service. I also explained that he had associates just standing around. He said well did you ask one of them to help you. I said no, I had already asked someone twice. He proceeded to cut my chain and was very helpful. I know Home Depot is a very big store and he can't be in all places at once but because of the understaffed situation, it makes customers like me want to shop else where. Thank you Ray. You are the only reason I did not give this review 1 star. A word of advice to upper management...try and get some real help in your store. I really don't like the prices at your competition but I would rather pay a little extra to have someone there to help me than waste over an hour of my time."
"Fairly well-stocked and our visit was to get some landscaping items. Lots of product and ideas to make your yard beautiful. The staff was helpful. One of our purchases was over-priced in the computer compared to an advertised sign on the product and customer service corrected the issue and refunded the difference without any hassle. Good customer service."
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