Kitchen Vision of the Carolinas, Inc.

"Kitchen Vision was fantastic. I did a complete renovation of my kitchen, master bath and guest bath and they offered me assistance thru the entire project. I am not the best at coordinating items and Sam helped me thru the process. She was very helpful in giving me guidance and colors, hardware and the structure of my cabinets. They did a great job!"

"Kitchen Vision was awesome to work with for a full renovation of 2 baths and a kitchen we just wrapped up. Max was great to work with and always answered questions promptly. Installers showed up on time every time and they left leaving the space cleaner than they found it. Every step of the project went smoothly with these guys and their prices are great when compared to all the other cabinetry places we considered. Do not hesitate to give these guys a call if you are considering a renovation, they do some great work!"

"Let me tell about my experience with this company. I contacted them to determine whether they could replace an old Thermador hood. They sold me a new hood and blower. Charged me for installation. Then they decided they couldn’t actually do the installation which they sublet to another company. Instead of taking the hood and blower motor back when the installation could not be done, they then decided that the purchase was final. Later, they changed their minds and said I was responsible for a 20% restocking fee. None of this was in their quote. They never said that this was a special order. If I hadn’t purchased the hood and blower motor using a credit card, I would have been stuck with entire purchase over $4,000. You really don’t want to do business with this company. They are not customer centric at all."

"Got kitchen island renovated and enlarged. Staff was very knowledgeable and patient with multiple design requests from me and other requested changes during initial phase. Construction was top notch. Outstanding carpenter that was painstakingly accurate and very high in his craftsmanship. Granite tear down and install was great. No issues whatsoever. The entire project was accomplished exactly on a pre determined schedule. The whole process was flawless. Noticeable attention was always given to cleanliness while working in our house. Very happy with the Kitchen Vision experience."

"Ultimately good cabinets and design but poor customer service. They made a mistake in sizing the hood and coordinating with appliance retailer, resulting in the wrong size hood vent being delivered. When the contractor determined the delivered hood vent would not fit, Kitchen Vision took no responsibility for correcting the problem. Ultimately cost me $2000 for another vent and I was stuck with a 48” vent I had no use for. The hood in question had a complex internal support structure so it was not obvious to a casual costumer that the original 48” vent would not fit in the supplied 48” hood. Given this, you need to check in detail every item you order from them to ensure it fits because they will not admit any mistake on their part. Might as well order off the internet. I will not use them again."