Starbucks,

9015 Pineville-Matthews Road, Pineville, NC 28134

"My White Chocolate Mocha was made incorrectly at another location. I briefly informed Zoe & she immediately jumped into action. She was pleasant, reassuring and apologetic for the previous drink. Although it wasn’t her fault I am grateful for her kind efforts! Thank you Zoe for going out of your way to rectify the issue! Happy Friday! Have the best day! YOU ROCK!"

"I love the atmosphere here - very spacial with many seating areas. But we found that some outlets are not working so we were checking around the seating areas to find the working outlets. Besides that, we enjoyed our drink and service here."

"Drink was made correctly. Unfortunately the drive theu server did not process my 50% discount as I asked. I called store and the acting manager gave me customer service to call to rectify. They can't apply a refund but did apply additional stars for the inconvenience."

"I can’t believe they are making you pay for ice now, if you don’t get ice in your drink they put almost less than haft but hey they will of course charge you the same doesn’t matter what drink or what sizes you need to but the ice or they won’t give you the drink completely full. I can believe my mother had to pay $6.04 for a drink haft empty and bad attitude. They are definitely stealing in your faces."

"I truly love starbucks but today i wasn’t very pleased with quality of the product. Due to me not wanting ice in my product i didn’t receive a full cup of drink. I do understand that saving product is important but customer satisfaction is what purchase product. I hope someone looks into this matter so that your valued customers continue to enjoy what our hard earned money is purchasing."