Pizza Hut,

5304 Sunset Road, Charlotte, NC 28269

"I use this location b/c it's close but never again each each time I go my order is wrong and last night was no different I go back and the manager seemed she was looking for a argument I just wanted my order corrected had to wait 30 more minutes but next time I want pizza I'm going to Freedom Dr"

"I was charged $52 for my online order only to pull up to pick it up an they were closed at 9pm. And of course you can't talk to anyone because all there calls go to a call center. Responding to fake automated concern message from pizza hut I already sent everything requested in your response and received no follow up."

"I was charged about $70 for this poorly made order. The pizza sizes are the exact same size. The request was a medium, thin crust, supreme. What I received was a half cooked pie of dough with everything literally just dumped on the top with nothing completely cooked for both meats and vegetables. Where is the CHEESE?! Oh, they forgot to add it. The pepperoni and bacon was supposed to be a large hand tossed pizza. The crust was half cooked and thin. The honey bbq and sweet chili boneless wings appeared to be overly fried and was just tossed into the sauce and no one took the time to ensure that the sauce coated the chicken. No manager on duty. I will be contacting the city sanitation department because this should not be allowed to serve food that isn't cooked properly. A 10 year old could have topped the pizza better than how this was prepared. I'm so disappointed and disgusted by this experience. I expect a full refund otherwise I will dispute this charge with my credit union."

"We ordered 3 pizzas they were all burnt, the picture below is supposed to be a cheese pizza with extra Marinara sauce, there is no extra sauce, it was cut in a weird way and all of my other pizzas look the same. When my husband went to pick it up there were people who had been waiting for an hour just to pick up their pizza. This has got to be one of the worst experiences we’ve had with Pizza Hut"