Pizza Hut,

3530 Mount Holly-Huntersville Road, Charlotte, NC 28216

"We ordered two pizzas and wings to be delivered. When the order arrived one of the pizza boxes was empty. We called the store to tell them and they said they would deliver the missing pizza. Two hours have gone by and no pizza. We called the store again and explained and they hung up on us. We called back a third time and have currently been on hold for 15 minutes. Not cool Pizza Hut."

"When I visited, there were only 2 people working who were constantly yapping about personal drama. I ordered a large pepperoni pizza and got a cheese pizza that was severely under cooked. Like how do you even mess that up? I ordered online 20 minutes early and still had to wait an hour for 1 pizza when I came to pick up. Do not eat here if you value your time and money. There is a reason why Dominoes is the leading fast food pizza franchise."

"InAsim tying this I'm on hold. My child answered the door and got an order of 1 PC bone out mid wings, as you all can see I ordered $60 worth of food and received 8 boneless wings. This is unacceptable. I've been on hold for over 1 hour and still holding. It's Halloween so of course we need to order from another restaurant( BIG INCONVENIENCE)"

"Went to get a pizza last night for a pizza party and look how they cut my pizza! Some very large pieces and some very small. Plus I ordered HALF pepperoni and they gave me a FULL pepperoni. I WILL NEVER GO BACK TO THIS LOCATION AGAIN! I will be calling corporate because I’m tired of lazy workers. How hard is it to read an order and make a pizza and cut it the right way? A 5 year old could do it"

"On 8/6/23, I ordered pickup...My total about $69. I waited about 30 mins or so and then headed to get the order. We got there a little before they closed about 15 minutes (per google). When we got there the young lady at the front (had long lashes...just in case you can figure out who this is)...told my friend that went in, she called and no one answered to say the order couldn't be completed. My friend came and got me to see if I received a call. I advised her I did not. When I went in I advised the young lady I didn't receive a call and showed my phone and asked what were they going to do to fix or compensate me for my order and time. She said there was nothing they could do because (and yes this is written on receipt) they can not sub another pizza for the square pizza and they were out of square pizza dough. I asked for mgr and she stated the same she couldn't make any of my order because she couldn't sub a circle pizza for the square pizza they didn't have. If she did I would have to pay more for the circle pizza. I advised the mgr I didn't get a call and showed my call log. The young lady with the lashes called the number she said was mine and my phone didn't ring. I had my friend call me standing in front of them and the phone rung. I told her to call my phone again and she did and the phone number she dialed went to a voice mail. I asked her did she call my number and she said I called the number on the receipt (which was mine) but what she didn't know is my voicemail is NOT setup so I knew the number she dialed in front of her mgr WAS NOT mine. I asked the mgr once more if she could just make the pizza with the circle pizzas because I wasn't paying the extra, being the call was never placed and for the inconvenience. She wouldn't do anything and honestly, the lash girl had a smirk on her face and the mgr looked/acted very aggravated. If you have cameras there go back and look. I said you know what I'm not going to argue about it any more because she was not doing anything for me, for their mishap and I advised I would be calling corporate. The mgr said something veeery smart when I walked out, I proceeded to turn around and my friend stopped me, so I didn't entertain the foolishness and left. We ended up going to Dominos on 4th St and were very satisfied! This has also been reported to the BBB!"