Starbucks,

9841 Northlake Centre Parkway, Charlotte, NC 28216

"Waiting 35 minutes for a triple espresso is crazy not to mention being stuck in the line because you can’t leave due to the way the parking lot is layed out. Honestly I think there’s a wait almost every time I come here it’s getting old."

"This is the worst Starbucks I have ever been to. These girls behind the counter are the worst Starbucks employees I’ve ever had to deal with. I’ve been here multiple times and get treated the same way. They’re very disrespectful very rude. Don’t tell you what’s going on and they make conversation with each other about their personal business and have no sense of urgency for the customer. when you see these two women there, just head in a different direction. If Starbucks corporate knew what was going on here, these two would be fired. I hate how they make conversations with all their friends while they’re making your coffee, but could care less about the customer."

"I would have give a big 0 if there was the option. Those two young ladies are very rude, disrespectful and think they can treat customers the way they want. You should teach them customer service skills. It's unbelievable for Starbucks to hired non professionals people to work for them. Those ladies are rude, disrespectful, impolite. You guys have to do something about it."

"I would leave 0 stars if I could. I never use this Starbucks but decided to make a stop after picking up an order. Immediately as I walked up to the counter the younger female rolled her eyes. As I was taking my order she continued conversation with her coworker. Both were fairly young and really shouldn’t be incharge of running a shop by themselves. Both had an attitude the entire time the associated with me. Then continued an incredibly inappropriate conversation as I waited for my order. Im not one to ever leave reviews but I was genuinely astonished, I’ve never had someone in customer service make me feel like im the issue and shouldn’t be there, the entire length of my encounter. As the man called my order I walked up to grab it and the entire time he eyed me up and down, I grabbed my order and went to go walk away and with the most disgusting attitude he goes “you’re welcome HAVE A NICE DAY” when I looked back at them(I was already walking away upset with the encounter) they were both making faces as I was walking out and laughing….. I’ve never been so disappointed and EMBARRASSED with customer service interaction."

"I love that this Starbucks is inside a Target but it’s hit or miss with this location. Lines are always long but never really issues with the drinks just have to actually order first. They tend to run out of stuff a lot at this location but that could be due to being in Target. I stopped by one day last week and they had closed up at like 6 or 7pm. I just wished the app showed that before I drove there"