CVS
5006 Southport Crossing Way, Southport, North Carolina 28461
About the CVS
CVS is a one-stop shop located at 5006 Southport Crossing Way in Southport, North Carolina. This institution offers a wide range of products and services including clothing, convenience items, pharmaceuticals, health and beauty products, food, and even liquor. Whether you need to pick up a prescription, grab a quick snack, or browse for the latest fashion trends, CVS has you covered. With its convenient location and diverse offerings, CVS is the go-to destination for all your shopping needs.
Photos of CVS
5006 Southport Crossing Wy, Southport, NC 28461, United States
Opening hours of CVS
Monday:
08:00 - 21:00
Tuesday:
08:00 - 21:00
Wednesday:
08:00 - 21:00
Thursday:
08:00 - 21:00
Friday:
08:00 - 21:00
Saturday:
08:00 - 21:00
Sunday:
09:00 - 20:00
Reviews of CVS
"I went to the doctor who prescribed a pill to take 3 x's a day for 7 days, however supposedly the doctor only wrote 14 pills - 7 x 3 has always equaled 21 - why would the pharmacist not question this & contact the doctor??? So I just wasted 30 minutes on the phone between the pharmacy & doctor to hopefully correct this problem! Now also another trip to pick up the prescription!"
"Stopped there this morning to pick up a few things. Found three bottles of shampoo, regular $7.79 on clearance for $1.49, all three bottles neatly stocked on the shelf. Got to the register, they rang up $7.79. Went to find help and the store manager (I did not catch her name) came up, scanned them with her scanner. She then showed me the scanner that showed $7.79. I personally don't care what you scanner says. The only thing she said was that they must have been in the wrong place. You and your staff made that mistake, not me. Take responsibility for your mistake, honor the price and move on. She offered no explanation, no apology, literally nothing. She took them, walked away and proceeded to whisper to an employee close to us. With Walgreens less than 1/2 mile away, that's where we'll shop. If the customer service from the store manager herself is no better than that, you don't deserve even one star, but I don't get that option. Do better."
"Convenient to access, good parking, the store is neat and clean inside and out. Relocated from Old Long Beach Road to the corner of Southport-Supply Road and (new) Long Beach Road. I found the store and pharmacy staff are friendly and helpful"
"I usually don't leave reviews on things but good god this was the absolute worst experience I've ever had at a pharmacy I've had in my life. For the love of everything holy, don't go here unless you absolutely HAVE to. The pharmacy I usually frequent doesn't carry the specific brand of medication that's covered by my insurance anymore, they only had the off-brand one which would've costed me almost six hundred dollars out of pocket. I was told to try CVS and see if they could fill the prescription instead. I called and explained exactly why I needed the specific brand. The woman on the phone said it should be fine so I sent a request to get it filled there. I waited a few days and got no confirmation that it was ready so I called again to ask. The man who picked up the phone spoke in a very curt manner but I kind of waved it off because maybe they were having a bad day? I don't know. He said it was ready and told me it was going to be two hundred fifty dollars. This confused me because I told them I needed this specific brand or it won't be covered by my insurance and I was told they could fill it. I asked why it would cost me money since it should be covered and I was told it wasn't. I asked if they could get the one I actually asked for and was told no immediately and I didn't think to question it so I just said thank you anyway and hung up. A half hour later I decided to go in person to find what the issue was and I guess the pharmacist took me saying thank you as I didn't need the prescription anymore so my name wasn't in the system for it and it was put back on the shelf which fine whatever, I can understand that. However when I tried asking the woman at the desk why it wasn't filled properly and if they actually had the prescription I asked if it was in stock or if they could order it (redundant I know but I wanted to make sure there was communication with the pharmacist about this since she was the first person I spoke to on the phone), the pharmacist interrupted me and spoke to me like I was stupid saying it wasn't approved by my insurance and it was already put back which I already knew. I wanted to know why I wasn't given the correct prescription despite calling ahead of time yet he continuously talked over me and yelled at me whenever I tried to get an explanation or solve the issue as if I didn't know what I was talking about. He said they can't order my medication not even giving a reason why and I ended up getting so frustrated I left without a refill and I was fuming. I get being understaffed is stressful and that me coming in was a bit inconvenient but that was abhorrently rude, unprofessional, unhelpful, and a complete waste of time. I won't be returning, though the pharmacist seemed like he was glad to see me leave anyway so that shouldn't be an issue with him!"
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