Valvoline Instant Oil Change

"Quick n easy. Got right in, no fuss. They do a little inspection of all the maintenance basics. Fluids lights etc About 15-20 mins later I'm paying and driving away. Bob's your Uncle."

"So this is a review and comparison of Valvoline vs Mercedes Benz service department. Ever since I moved here from Arizona and took my car for service to Bob King Mercedes service, there has been a ticking sound. They assured me it was in my imagination. After recording the sound, they admitted it was there, but insisted it was normal. I had the car for 2 years prior to them servicing it and never heard this sound. I had the manager of the service department take a ride with me in their loaner vehicle. Same make, model and year. No ticking. I decided to bring my car here to Valvoline because they had great reviews. I will never get another oul and filter change at Bob King Not only is ticking gone, the car drives so much better. It drives like new. Thank you for a job well done!! I'll be coming here from now on."

"In and out in under 20 mins for a oil change. I get major anxiety when it comes to mechanics and it being a “male dominated” field. Ive been coming here for 2 years now and i feel so comfortable every time. The lady manager is so nice and everyone that works there its awesome. Thankyou!"

"Warning! Valvoline Cost me $3,300 when I had to replace my Oil Pan! They broke my oil pan and tried to install a temporary rubber plug that would get me to my mechanic for a real repair.(3 miles away) That didn't work, the plug came out minutes later and my truck died on the way to the GM certified service Dept. I filed a claim with V.I.O.C. Corporate to be reimbursed for my expense and the claim was Denied! I was told that all repairs/costs would be covered by the Area Manager at first! All that changed when they got the bill that I had to pay out of pocket. I took the GMC straight to a trusted GM certified service center at the dealership where it was purchased new 5yrs earlier. V.I.O.C. would not allow me to choose my own repair service bc/ the cost was too much... "could have been done for a few hundred dollars." according to them. They stripped out the threading in the oil pan completely breaking the plug and the housing. In order to replace the oil pan the transmission had to be dropped to gain access to the pan. Their idea was to have someone hand drill new threads into the broken oil pan by hand. No Way was I going to allow them to further compromise my vehicle any more. Quality Automotive SVC is the Franchisee that controls the local Valvoline's in this area. And It was QualityAuto SVC's decision that led to my claim reimbursement to be denied all bc/ they were wrong about the repair costs and real damages caused. It's been a few months now and every time I call about my claim I'm giving excuses about when I'll be contacted and how the matter will be resolved. They are trying to pass the Buck and Duck the responsibility of the damages they caused. I have filed with the BBB for compensation and re-payment and will continue to review every VIOC in our local area. This is all I can do to tell the truth and give warnings to the public about how I was treated. As of now 07/18/2022 I have been waiting 5 months for a response..."