Starbucks,

20300 West Catawba Avenue, Cornelius, NC 28031

"Wow...rudest staff ever. I don't normally complain. I'm an Uber driver. Came for a pick up. Store was quite busy. My delivery order was sitting bagged behind the counter. After some time...at least 5 minutes I was able to get the attention of a barrista who was bringing another mobile order to the assigned area and asked for my order. She literally grabbed the bag (with a latte insde) and flung it at me spashing the contents and walked away. Several people in line looked at me in disbelief. Now I'm sure I will be the one dinged for having a spilled order.... Who is the manager here? That was uncalled for as I certainly was not rude or impolite."

"Went into store to pick up order and I ordered extra Carmel drizzle on my drink and it wasn’t on there so I asked a lady if she could add it and she said of course so I went to grab my drink and it was running all down the cup and in the lid so I grabbed napkins and cleaned it off the best I could it was sticky and all so I just went to the car and got to the car and the lid came off and of course it went all over me my shirt and all.."

"Came through drive thru. 12/26 at 5:45pm Ordered a grande green ice tea. Made sure to classify no lemonade as I am very allergic to lemons. The short girl with very long dark hair in glasses was extremely sarcastic. As she filled the shaker to the top with water. I watched her and when I received my drink it was water. As she and her co workers are laughing and thought it was so funny. So I drove off came to another Starbucks and it was made perfectly. Please train your team on respect. Cause it just lost you a sale. I expect more from Starbucks with the prices we pay. Thanks"

"Employees are great. Only downside is the rude customers. I was walking from my parked car towards the entrance of the store and this crazy woman honked at me to get out of the way and almost ran me over. The law is pedestrians have the right of way. Another incident was when I was pulling out the drive thru and stopped at the stopped sign and a car was aggressively honking at me to go, it’s the law to stop at a stop sign as well. Very rude customers, I feel bad for the employees. These people should be embarrassed of themselves that they don’t know the laws of the road."

"The lady at the front, was very rude to my two wonderful friends. One of them is mute and the Lady was extremely rude to her. When our drinks were ready, we waited about 30 minutes because she did not call out our names for the drinks. I thought that Starbucks had higher standards, this specific store should be held accountable for the actions of one terrible employee."