Best Buy

"I purchased a gaming laptop here today. The worker named Nat was extremely helpful. Nat is very knowledgeable and pointed me in the right direction. I really appreciated his help and how well he knew his stuff!"

"“Best Buy offers a pleasant experience largely due to its friendly and accommodating staff. However, the store’s layout can make the journey to find specific items quite lengthy. Additionally, the checkout process often suffers from slow-moving lines, which can be a bit frustrating. Despite these drawbacks, the helpfulness of the staff does make up for the inconvenience to a certain extent."

"I haven’t been out shopping nearly as much in the last few years because no one has needed to, everyone makes their purchases online; I can see why the brick and mortar stores are going under. There was not near the selection available, and none of the employees wandering around were that helpful. I spoke with 2 at different spots in the store and neither one could direct me to the section of the store that I might be able to find the specific product I was looking for. The third just told me to look online and shop there. The prices were very high compared to other stores and when you found a certain item, there was only the one to choose from and most weren’t in stock. I wish I would’ve saved my time and effort by skipping Best Buy."

"I can’t figure out Best Buy. It must be on a suicide mission. Currently, it’s Labor day weekend sale season, Best Buy promotes its sales up and down on its website and the local store sends home staff early. I'm not kidding. What kind of managers do you you have, Best Buy? We visited our local Myrtle Beach Best Buy since we found a good sale for a washer and dryer combo online. Found the models at the store, even when we felt the entire appliance section looked a bit picked over (a vacuum cleaner could do wonders here), but there was not a single sales person available to talk to. At the customer service desk, they told us that their sales staff left at 6pm, 2 hours before store closing - at a time when their Labor Day sale is promoted. Is it just me who thinks this is crazy? That said, thank you to Best Buy - went next door to Home Depot, which honored the Best Buy price and got the $2,300 sale. A few months back I was stunned how Best Buy organizes returns after Christmas - with online purchase returns given first priority to be served. Only when there was no online customer present, the in-store customers were served for both purchases and returns. I really would like to talk to the person who comes up with these kind of things as I have no clue how that makes sense. Send the staff home when there’s a big sale and ignore in-store customers who want to pay. Best Buy, if you ever wondered why we shop so much at Amazon, here’s one big reason. Don't blame us. Blame yourself."

"If I could select 0 stars, I would. We went in to look for electric scooters. We looked at the Segway G30max and the GoTrax G6 directly beside it. Called an employee over to check inventory of the Segway brand. This exact one was on display. The price ON THE DISPLAY was $549. Employee that came over to help confirmed that was a great price and it was only on sale 8 more hours. They only had one in stock, so we got that one and one of the Go Trax brands. Get to the register and the Segway rings up $699. I tell the cashier the sign on the display says $549. He walks back there with me, gets a picture & gets a “manager” to help. MJ comes out as the manager (although it’s hard to take her seriously with blue & green hair) but she immediately, with an attitude that I was bothering her, that she’s not doing anything about it. After telling her that her employee confirmed this price for us, she said a 3rd party priced it wrong and again she’s not doing anything. I purchased the scooters against my better judgment and immediately walked back to get my own picture of the display and she’s already back there trying to delete it and will not let me get a picture of it. I went back to the cashier & he gratefully shared his picture with me (see attached). Long story short, beware of incorrect pricing at this store because this lovely manager isn’t going to help you at all & will be rude at the same time. Take your money elsewhere (as I should have done)."