Starbucks,

5434 New Fashion Way, Charlotte, NC 28278

"As always, one of the busiest starbucks during the weekend. Expect long wait. I wait about 20-30 minutes to get my drinks. Nice location."

":) Dirty tables,neglected building and messy inner appearance"

"Good drinks. Terrible wait time. Perhaps they should hire more workers and give the ones they have a raise because they are short staff. Update 9/5 went to the window at 3:05 and was told “ we are closed, we are behind and no staff coming in to replace us , so I’m closing” then she shut the window."

"The only reason I gave them a star is because it wouldn’t allow me to not give them one. I am absolutely disgusted and mortified by what I experienced. As a former Starbucks employee of three years I never thought this would be my experience. I came looking for some back to shoes for my daughter. Being pregnant after walking around looking in the hot sun I started to feel light headed and thirsty. I saw the Starbucks and was so relieved. I went up to the window and asked for a trenta ice water. The guy at the window directed me towards the end. I thought he just wanted me to go to the second window. The girl who was at the end was making drinks so I stood there and she didn’t come to the window. I went back to the guy and asked him again and he told me the drinks are at the end. I go back to the end and see a water canteen like they have for football and some cups and straws outside. As a pregnant woman ( visibly pregnant ) I am not able to use that because it has been sitting outside. For how long I don’t know but the cups just being exposed outside is a safety precaution for my unborn child and I. I go back to the window and ask him again kindly for a cup with ice water. He informs me that he is not able to do that but I am free to help myself to as much water from the outside area as I would like. I tell him I can’t do that and tell him I can pay him for an ice water from the enclosed area. He tells me that I’m not able to do that either. At this point of time I’m feeling like I’m going to faint and I’m getting upset because all I want is some ice water. I then ask if I can pay for a drink and get some ice water instead. He looks in the air thinking for a second and says okay. Which then frustrates me either further. I decided to actually get a drink that I didn’t want and ask him for some ice water on the side. They make my drink and give me a cup of ice on the side. At this point I’m so frustrated I’m feeling woozy and I’m crying uncontrollably. I had no choice but to leave and go to my car. I’m happy that I didn’t pass out behind the wheel. It’s a shame that I wouldn’t even be treated like that at McDonald’s. Im so disgusted and in disbelief by this I haven’t been able to bring myself to return to Starbucks since. If this is the kind of treatment I may potentially receive again I will no longer return. I do understand that Starbucks is a large corporation and me no longer shopping will not effect them. I extend grace to baristas being that I was once in their shoes and am very understanding of most things but this was absolutely unacceptable. I would hate for this to happen to someone else."

"The service was terrible. I order my drink online a frapéchino and a refresher, I waited at least half an hour for my drinks and when they finally came out the frappe was melted and the refresher was watered down. I usually come to starbucks and I am very unsatisfied by this visit and will be sure not to this starbucks my business again."