Firestone Complete Auto Care
1325 Highway 17 South, North Myrtle Beach, South Carolina 29582
About the Business
Firestone Complete Auto Care is a trusted car repair and maintenance store located at 1325 Highway 17 South in North Myrtle Beach, South Carolina. With a commitment to providing top-notch service and expertise, our skilled technicians are dedicated to keeping your vehicle running smoothly. Whether you need routine maintenance, tire services, or major repairs, Firestone Complete Auto Care has you covered. Visit us today for all your automotive needs.
Photos
Contacts
1325 Hwy 17 S, North Myrtle Beach, SC 29582, United States
Opening hours
Monday:
07:00 - 19:00
Tuesday:
07:00 - 19:00
Wednesday:
07:00 - 19:00
Thursday:
07:00 - 19:00
Friday:
07:00 - 19:00
Saturday:
07:00 - 18:00
Sunday:
08:00 - 17:00
Reviews
"I have been going to this Firestone location for at least 15 years. The manager, Matt, has been there for many years and has established a great trusting relationship with his customers. He cares about his customers and understands their needs. I feel confident in their work and feel I am given truthful assessments of any work that needs to be done then or in the near future. We have also had many other great technicians over the years. My most recent experience at this location was working with David. He also has a manual transmission, so he is informative with his description of the issues relating to my vehicle. Both he and Matt have always been helpful and show concern on issues, when warranted, without being condescending. We definitely recommend this location to others."
"I had a road hazard accident that damaged both front tires and the rims. Insurance adjuster took a week to respond and the vendor he required them to obtain used rims further delayed the process. The guys at the shop were diligent in tracking down the rims and kept me informed along the way. Despite my being a nuisance calling them everyday they were friendly and worked hard to get me back in my car!"
"I needed a new tire early on Sunday morning. This store had the right tire and nicely scheduled my car and did the work quickly. This was an excellent experience. The manager Joe was very helpful and pleasant. It was an emergency type of need for me and I am very appreciative of this store’s manager and crew’s work."
"I went to have a light bulb changed. They came back and said they found some things that needed servicing (replacing the windshield wipers, engine filter, belt, and doing an oil change). I told the employee that just the windshield wipers would be fine. I was a little surprised they were suggesting an oil change since I had it done in January this year and I don’t usually need to have it done again that quick. I checked my car after leaving and it said it’s at 60%. I also looked up signs that the belt would need replacing and I haven’t experienced any of those signs. I’m not saying it doesn’t need replacing. I’m just saying it makes me wonder how much it was actually needed considering the oil change wasn’t really needed. And it’d be the most expensive charge. Later they came to me saying that they’re about to start replacing the belt and engine filter. I guess there was a miscommunication somehow. I always try to consider mistakes. We’re humans. I just felt like I was clear. Additionally my “check tire pressure” light was on (I forgot to ask them to put air in) and they didn’t offer to fix that, but offered these other (in my opinion - I understand - I’m no expert but) unneeded services. I will say my experience at this location (others have been fine) was nice while I was there. Meaning they at least fronted a kind and professional image."
"NEVER TAKE YOUR CAR HERE!!! THEY WILL RIP YOU OFF BIG TIME!!! Out of town and car was overheating. We had a 10:30a appointment. After 6 hours of waiting finally they took it back. Another hour wait to be told it looked like water pump needed replacement 95% sure. They were charging us $800 plus the $49 diagnostic. We left and found the part for $89 plus $200 labor. The manager said corporate makes the prices. So we all need to complain or SIMPLE DONT GO. OUTRAGEOUS NEVER AGAIN AND WE WILL TELL EVERYONE!!!!!"
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