Starbucks,

1406 Barclay Pointe Blvd, Wilmington, NC 28412, United States

"The staff at this location are amazing! Everyone there is nice and friendly. The service was fast and I felt well taken care of. There was a rude customer who wanted a free drink and made multiple complaints, but the girls handled the situation with ease and deescalated the situation with care and professionalism. Their hard work and dedication didn’t go unrecognized! So shoutout to the closing crew on 1/18."

"Love the staff at this location! I come here at least 2 times a week on my way to work and am always taken care of. One of the newer employees is so sweet and she always remembers my drink order or recommends me something when they’re out of stock so just thought I would give a shoutout!"

"UPDATE 12-13-23: Went back to try again after several months hoping for a change in quality. This is my grande drink, empty a quarter of the way down. This is the problem when we keep supporting businesses who do not care about the product they put out. I paid 4.55 for a drink and got 3/4 of the product I paid for. I am done giving second nd third chances to this Starbucks. This Starbucks has gone down drastically. There is no consistency in the items you order. The service is rude. This Starbucks is the closest to our house so we always went there. We took a break hoping they got better after about 6 months only to find out they got worse. Today we sat in drive thru only to find out that when it was our turn to order after a 9 minute wait they decided to close early. They are so unprofessional and did not even take the orders of those already in line. This Starbucks needs help."

"I went in around 4 today for the new holiday treats and saw how busy they were. I was genuinely surprised with how fast they moved through the orders especially when there were only three staff members out front and lots of people waiting. I could tell the girl on bar was flustered but she was quick and still took the time to greet people which was nice. Restaurant is clean and a cool place to study when it’s quiet"