Starbucks,

3502 Oleander Drive, Wilmington, NC 28403

"App was so easy to use, I downloaded it on the way to the store and ordered in line and our order was ready by the time we arrived at the drive thru. As always the drinks were delicious and made the way we ordered them."

"Do not go here, waited 15 minutes for a black coffee that was old. People that ordered after me got their coffee first. Do not go here they don’t care.would give less if I could"

"I usually order my morning coffee and breakfast on the app before I go to work and I get the same thing damn near every time, so I know what the coffee usually tastes like. but today was the worst experience I ever had with this Starbucks . idk what was up with the staff this morning , but I get to the order board and tell them I have a mobile order on the speaker and the lady sounded like she had an attitude after I told her that but I brushed it off bc maybe their morning started off kinda bad. Anyways I get to the window and I waited like 5 mins before anyone said anything to me, about the same amount of time to get everything. the lady that handed me my food and drink was nice and polite, but when I pull off and take sip of the coffee and it tastes horrible, it tasted like they poured half the syrup in the coffee and my cheese danish that was supposed to be warmed was cold af. It messed me up bc I wouldn’t expect this from Starbucks and it was right before my shift so I couldn’t come back, I tried calling but it was ringing to long, so I came to here. this one is usually solid and was my favorite but damn man."

"I usually order from monkey Junction because it’s closer to where I live but today I was on that side of town so I decided to go to Oleander Starbucks. I got my usual order Trenta salted caramel cold brew with 12 pumps caramel syrup and extra foam (basically light and sweet) The only reason I am giving them two stars instead of one Is because they were busy and The woman at the front counter was nice. The woman asked me you don’t really want 12 pumps do you we usually just do half pumps so you’re talking about half pumps I said no 12 full pumps I like it really sweet I get my order and as I’m driving I realize that it is not sweet at all I mean even at 12/2 pumps which would be six pumps I would think it would be somewhat sweet I even tried to stir it around a little bit thinking maybe the syrup settled to the bottom and no it’s just not sweet at all. The extra foam was not there And it looked like somebody had already stirred it into my drink and I open the lid and the foam is super watery. And when I open the lid I realized there’s no ice even in the drink so it is lukewarm and taste like a regular iced coffee with a little bit of milk in it. About 30 minutes after getting the order I arrived home and realized that what was supposed to be the foam is curdled and chunky now. I have gotten many cold brews from many different Starbucks and this was terrible. I’ve paid over seven dollars for a coffee that I took Two sips from and threw away."

"This was the first time I visited this location.I was impressed by the outside seating area but the noise level from the passing traffic made it difficult to hold a conversation. I understand they can’t control traffic noise, and it doesn’t take away from the attraction. The inside was not busy, guess it was the time of day. The lack of business made me surprised by the lengthy wait to get our drinks. I think it’s classy and reassuring to have a mission statement and letter from the manager with contact info, in plain sight. If there was a problem, it would be clear to contact."