OC Electronics Services & Installation
About the Business
OC Electronics Services & Installation is a one-stop shop for all your electronics and home goods needs. Located at 16 Briar Circle in Fayetteville, North Carolina, this store offers a wide range of products and services including electronics repair, installation, and sales. Whether you're looking to upgrade your home entertainment system or need a new appliance, OC Electronics has you covered. With a team of knowledgeable staff members ready to assist you, you can trust that you'll receive top-notch service and quality products at this trusted institution.
Photos
Location & Phone number
16 Briar Cir apt g, Fayetteville, NC 28306, United States
Hours open
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
Closed
Reviews
"The guys that came out to fix our fridge did an awesome job! We were a little nervous that it would take a while when parts had to be ordered, but they were back within a week. The second time they came, I felt that they were very thorough and they were able to fix some additional issues they had found the same day. Overall very satisfied with the timeline and results and I thought their pricing was fair."
"AHS assigned this company to investigate our complications with our washer. Unfortunately, they came to our home without setting an appointment while we were at work initially; however, we could reschedule and have them come back out to assess within two days. After the assessment, they informed us that they would have to "order" the part to repair our washer. That was over a month ago. We have not been able to contact the company by phone, nor have they responded to any of the voicemails we have left or emails we have sent. When we called AHS to have our washer repair reassigned, hopefully, somehow, AHS was able to speak with them directly through a "private phone line" and ensured us that our part would be delivered today (4/13/2022). Again, I have called this company several times today with no response. And still, we are left without a functional washer. I understand the company might be overbooked and overwhelmed; however, that is no excuse not to communicate with customers who have paid for services. UPDATED: Finally was able to get through to the company. I assume that they answered because I was calling from my office phone. However, be that as it may, the part we have been waiting on has been "discontinued." Considering we have been waiting semi-patiently and have been understanding until this point, I would have assumed we would have received a call from the company with an update. I was wrong, unfortunately. OC Electronics has a lot of opportunities to grow in providing quality experiences to their contracted paying customers. However, I question the screening process AHS uses to select contractors. We have been severely disappointed in our experience with this company."
"They were friendly, punctual, and professional. What more can you ask? Like most I called around to several companies to get an idea of the cost involved in our dishwasher installation and most didn't answer or call back. Their level of service and commitment to quality work was a refreshing and most welcome change. Highly recommended!"
"Once again, OC Electronics has come to our aid, when our old Kenmore built-in microwave suddenly died and the buttons stopped registering. He and Neal quickly repaired the device and it is now "functioning within normal parameters". In the past, they repaired our Samsung dryer and it continues to work great. Thank you, Guys. You do excellent work and I will highly recommend your firm to any in need of electronic repair work."
"A very professional company who did an great job fixing our dryer. I searched for services like theirs on Home Advisor and asked them to quote the job. Within 24 hours, they were calling to schedule the appointment- I didn't have to chase anyone down, leave messages or follow up to get their attention. They scheduled a half hour window to show up (where most companies schedule 1-5 hour windows), so I wasn't waiting around all day for them to show up, and they even came a little earlier, which was great for me. Friendly folks fixed our dryer and serviced it, and the price was more than fair. I'll definitely be calling them again if I need some appliance service in the future. Highly, highly recommend!"
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