Best Buy

"Greg, Mel and Mike were extremely helpful to me at this location . Had to get a new iPhone in an emergency and they walked me thru all the steps. They were patient, super friendly and efficient . They made the stressful situation of breaking my former phone much better with their positive personalities ❤️. Best Buy y’all have an awesome team at this store"

"Best Buy in Aberdeen, NC, sold me a faulty laptop that would not hold a charge! I had to make numerous phone calls as I do not live in Aberdeen. Geek Squad at another store in Fairfax, VA, looked at the laptop, said the battery was defective, and said the Aberdeen store should have known not to sell the laptop!! I couldn't simply replace the battery. Geek Squad said they couldn’t do it and that it had to be done by the manufacturer because it’s a special non-removable battery. The management team at the Aberdeen store did nothing to remedy the situation except say they didn’t know. They just kept telling me to talk to the manufacturer. I found out I'd have to ship the laptop to the manufacturer for battery repair, and I would have to cover all the costs. I asked for a refund. Took a whole month to get a refund of $500. I definitely do not recommend it. Big headache"

"I purchased an air purifier online. When I arrived at the store, they treated me with respect. A handsome gentleman named Norman helped me with the purchase. Even though it is a big chain store, he still took the time to help me out. What a great experience. I am grateful our small town still has people who take the time to make a difference. Norman deserves a raise and a huge Christmas bonus."

"Great store, very knowledgeable staff. Mike V was very helpful to me while selecting a new laptop. I got a better laptop at a lower price than what I was looking for. I recommend this particular Best buy location to you. I have other Best buy locations closer to where I live, however this one always treats me better!"

"Seems that best buy is either cutting back or having issues hiring.. But the result is that they don't seem to have enough employees. It was hard to find help at the mobile desk but when I did the employee seemed to be pretty knowledgeable and he resolved my issue. Otherwise I would rate 5 stars. Maybe it was just the time of day that I was there. They also got rid of t-mobile and I was also informed they will probably will get rid of Verizon and AT&T, which is too bad because I have total tech and I would have liked my next phone upgrade to have been done there."