Jackson's Diesel Service

"One hour into our 4 hour Christmas trip our water pump breaks. No problem, we have AAA Platinum Premier & long distance coverage. Called AAA at 4:30pm. 3-1/2 hours later we still do not have a tow from AAA, only promises that we are "in the queue". Called Jackson's Diesel Service and within 40 minutes a tow truck shows up with a wonderful young man! Jaimie loaded our SUV up & took us back home. He was so professional & pleasant. We arrived back at our condo with our SUV safely thanks to Jaime & Jackson's Diesel Service. Thank you so much! By the way, the next morning at 5am, we received that call from AAA, almost 12 hours later."

"Whenever I need parts in the Maxton area I always go to Jackson's and they have never let me down always has what I need to get the job done"

"Jackson Diesel was terrible. I drove my truck in, they kept it for 3 weeks before they serviced it, when I got it back, it ran for 30 min. Then cut off in the street. They came, got it and charged me 1300 and never got my truck started. I never had any problems with my truck running before I took it to them, now I have to get someone else to fix it and they won't let me have my truck until I pay the 1300. Really bad experience! I wouldn't recommend anyone to go there."

"Very Rude, Stay away!! this was a few months ago already but never got around to writing the review. I called and the lady who answer the phone was extremely rude and treated me horribly, I couldn't believe my ears. When I tried to explain why I was calling she said something like: You all got too many people calling here.. and she went on to tell me they didn't have the part for my husband's truck after she checked with her husband. I believe this is a family business so she would have to be the owner's wife? I'm usually a very lay back type of person and I try not to let other people affect me but this woman was just sooo rude and entitled and plain nasty. I don't understand how they run their business but I would never deliberately bring my business to them. They need to learn how to treat their customers and just some basic manners and education would be great too."

"I had a road side breakdown at 11:00 a.m., they were notified and dispatched before 12 and they gave an ETA around 3 hours. At 1630 I received a call asking what's the problem, after explaining the situation I was asked could I bring it to them which I replied no. I was put on hold and when returned they said they'll call back in 5 minutes. Never got a call back or response from them. I ended up getting a more professional and dependable company out of Pembroke NC that came out and did the job and got me off the side of the road up and running. Thank God for Southern Christian."