Goodwill - Monroe

"Terrible store, nothing is by size only colors. Another waste of time. Please get new managers who do not label clothes this way. The color coated hangers don't mean size either. This isn't helpful to the consumer. I was told it works better for their cashier but yet I'm the one spending money here!!!"

"We love this goodwill! We find all sorts of great deals and spend a ton of money here but we recently noticed a short white lady with short hair working here and she does not need to be working in customer service. Sour and rude every time I speak with her."

"This review is overdue. I stopped by on Monday, 01-02-23. Just felt like visiting a different Goodwill location. They had a good inventory of marked down holiday items. This bath accessory set was also marked down. Planning to stop by again the next time I'm in the area."

"Who doesn't have a fitting room? What Goodwill doesn't have a fitting room?? I've never been in 1 other Goodwill that won't let you try on something before purchase. Hours wasted looking at items to try on, only to find out after the fact that there is no fitting room. Do you know what that's like for a pregnant woman??? Looking at things to try on because, you know, nothing fits. Standing on your feet for all that time. Just looking for something comfortable to wear that even fits remotely for a short time. And who wants to buy a cart load of stuff to try on at home, then have to bring it back, pregnant. There were no signs saying there wasn't a fitting room. They won't let you try anything on in the bathroom. Easily $100 in the cart to try on. Shame. Won't go back here. After further reading, it seems Goodwill has taken out the fitting rooms all together? That's what they are stating on here anyway. Too bad. Won't go somewhere for used clothing you can't try on nor get your original return of payment for. Not going to just keep "exchanging" over and over to not be satisfied. Third update in 2 days..took a risk and bought a few items yesterday. Guess what? They didn't fit. Not the stores problem. BUT, when having the receipt, the cashier rang the items wrong originally. Maternity pants as regular pants, a long shirt as a dress. Of course, it's not going to match up. And just because your employee screwed it up, somehow that's my problem? Even went back to the same person who rang it up yesterday. How about having Goodwill tags on items? Classification stickers? Anything to let you know where the item SHOULD be and how much to charge. No? And to top it off, as they stated below, store credit for the return. $21 in store credit for what, something else to return and not even sure I'm getting the correct money back? Insanity. I'm done with Goodwill. Local shops only."

"They get cheap labor from the workforce and they don't pay them company standard pay rate. They call it training but they don't train you. I spent time there and just shuffle through shoes and nothing else. Don't spend or donate to this billon dollar corporation that is a wolf in sheep clothing. Just some public relations person down there giving talking points off a piece of paper. Speaking from my experience ,your company is a scam working with the workforce. I got recruited from the workforce and got paid much less then my co workers starting pay while i was there at this store, because it was call training. Never train me to do nothing."