Starbucks

"I sat for 20 minutes after ordering in an empty store. The drive thru was packed. When I finally went to the counter no one knew what happened to my order. I was so mad I just walked out. Couldn't rate the food since I never actually got anything. The cashier was nice enough but C'mon people. Next day excellent service excellent drink."

"Coffe was initially cold but immediately was replaced with a fresh pot by Clark who was extremely nice and very polite. Nathan made my wife’s drink, she requested a low calorie/sugar ice coffee that seemed complicated to me but he crushed it. While waiting for my coffee Nathan wanted to make a similar low calorie drink for my wife to see if she liked it, she loved it. Nathan made a custom drink out of kindness for free. We will now drive out of our way for this Starbucks. 9pm, 2 June."

"I showed up at 6:05 p.m. on a Sunday afternoon just trying to get a tall Americano. That's a drink where you pour out the contents of the pot and leave enough room for cream and that's about it. I just finished grocery shopping and was waiting there with my car because I checked the hours on the placard and it said 8:00 p.m. closure. After a few minutes, the person who I assume was the barista came up and said "oh, I'm sorry we're closed.". I asked why? I don't remember exactly what she said but the content was all about how she'd been working several shifts and was just really tired that day. Okay fair enough but, look, this is the second time this has happened and I'm not going to go back there because I don't like people making up rules. Have a nice day and be sure to discuss with this employee the meaning of posted hours and why it's a bad practice not to follow those."

"Kasani was an absolute delight! While waiting for our drinks, she made small talk with us and I can happily say that this is my first experience in a drive thru that I didn't want to leave!! She truly did go above and beyond, and her wonderful attitude was refreshing to see. Will certainly be back whenever I can be!"

"I come here because of the service. Almost every time I come in Destiny already has my drink made! She is probably the best barista I've ever met! These employees actually take time and care in their work! I will keep coming back!"