Advance Auto Parts

"I went to this store today around 3:05pm. I tried this product ONCE and it didn’t shine my vehicle the way it promised. Took it back to the store to exchange for a more expensive one and was told “I can not return the item because it’s already been used” of course it’s been used that’s how I know it doesn’t work. Anyways, I wouldn’t recommend shopping here. Their customer service is totally unacceptable."

"The gentleman at the desk didn't know what a steering dampener is and had no interest in looking one up. Even after I gave him a model number (Rancho RS5000 if anyone is curious). I'm not sure if he was having an off day or is generally disinterested but the end result is the same, I won't be returning. My only regret is not noticing there was a pepboys next door before I left the parking lot. I bet they would have had steering dampeners, or at least been capable or typing it into their computer and clicking search."

"My husband went in so he could change a backup light. He came out with a gentleman to help him. The people at advance auto were very helpful and nice. Thank you for being there"

"Waited in line and there were people in the back talking. Nobody came up to help the one guy checking people out… Update: I also just had to visit this store again and the worker there was very rude. I pulled my car up and he was standing in front of the entrance door and literally staring at my car (mind you, I parked right in front of the door. As soon as we were walking up to go inside, he turned around and as we walked in he didn’t say a single word to us. We said hello and he didn’t even look our way. He got on his phone. This is such a terrible store. I don’t understand how you let people like him work there!"

"I wanted to return several items that I bought for a project and couldn’t find the receipt. I was told that they couldn’t return my items without a receipt and refused to try and look it up. All items were sealed and I don’t think I’d have a problem anywhere else. I contacted their Facebook account and they looked up my receipt quickly!"