Dunkin'
6405 Old Monroe Road, Indian Trail, NC 28079
Hours open
Monday:
5:00 AM - 8:00 PM
Tuesday:
5:00 AM - 8:00 PM
Wednesday:
5:00 AM - 8:00 PM
Thursday:
5:00 AM - 8:00 PM
Friday:
5:00 AM - 8:00 PM
Saturday:
6:00 AM - 8:00 PM
Sunday:
6:00 AM - 8:00 PM
Photos
Location & Phone number
6405 Old Monroe Rd, Indian Trail, NC 28079, United States
About the Business

Dunkin' is a popular bakery, cafe, and restaurant located at 6405 Old Monroe Road in Indian Trail, North Carolina. Known for their delicious donuts, coffee, and breakfast sandwiches, Dunkin' is a go-to spot for a quick meal or snack. Whether you're looking to grab a coffee on the go or sit down and enjoy a leisurely breakfast, Dunkin' has something for everyone. With a convenient meal takeaway option and a store offering a variety of baked goods and merchandise, Dunkin' is a beloved institution in the community.
Reviews
"Did a recent curbside as have done in past...never an issue except last time where they forgot my blueberry flavor. No complaints because if i had mentioned, they would have gladly pumped it in. The staff is always pleasant and great every guest with a smile."
"Just went through the drive thru like any normal human and upon getting my card back my card “just so happened” to slip from the drive thru window person hand now you maybe asking why you giving a 1 star I think she did it on purpose, I’m done going back to that damn Dunkin each time I come you forget something or drop my debit cards on ground also dropped cash one time. I’m not asking you to have hands like AJ Brown just be a normal person and take my payment from my hands normal but yea I’ll drive 30 mins away for coffee but I get better service"
"I don’t usually leave reviews because I have worked in the restaurant industry for years and I understand things happen but it has gotten to the point that I need to. This location is closest to my house and job so I usually hit up this dunkin 3-4 times a week. Unfortunately I don’t know if I will be doing that any longer .The customer service is so hit or miss(definitely better in the morning). But I never know how I am going to get treated. I am 100% with tipping your barista and people who take care of you through the window. But as someone who has served I think it goes both ways- you take care of me and I will take care of you. But recently on top of the bad attitudes I am getting fed up with my drinks tasting completely different every time I come and my food being scorched. You should know better than to send a sandwich that is so burnt it’s black out of the window.One positive note I have for the staff is that they do get their drinks made fast and out the window for you. I am disappointed this has been my experience recently because it was my #1 breakfast place to stop in at and I like the convenience of the drive through in the morning before work compared to the starbucks across the street. Dunkin is also cheaper and the food is better in my opinion.I would have gone in and gotten my sandwich fixed but I didn’t even open it before I was just about to go into work. I was just shocked they would even send this out of the window. It just shows how much they care about their customers."
"I just moved to this area and this is the closest Dunkin location to my house. I've been here a handful of times, and each time has been a dreadful experience. The employees here lack any measure of courtesy, respect, or customer service skills. They all look at you like you're bothering them for showing up. They're not friendly, they don't welcome you to the store, they can't seem to get an order correct, and they move slow as molasses. I've had enough, I wont be back to this location. I'll drive a little further to get better service at another Dunkin location. Whoever the manager of this location is might want to start looking at the poor service and poor employee attitudes. I stood in line for over 20 minutes this morning for a simple medium hot coffee, and the Door Dasher in line next to me was very upset because he had been waiting over 20 minutes as well, and was very late delivering someone's order. He said this happens to him at this location regularly. This isn't acceptable. Do better."
"I was so happy when they opened near my house. They used to make the coffee the correct way, and lately they forgot to make a simple cappuccino. All I get is lots of milk with a little coffee flavor. I get very disappointed of these places near me. I hope they trained well the new people so we can support and visit the places near us."
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