Starbucks

"I called ahead to ask about ordering box travelers of coffee, only 2 of them. They informed me to not place the order over the phone and it would only take 5-6minutes to make them when I come in. I asked if they could make sure they had coffee brewed. They assured me it would take 5 minutes to do in person. It in fact took 20 minutes and made me late to an important meeting. The workers were rude and slow. I won't be returning to this location. They need to work on honesty and customer service."

"This Starbucks is always good, unfortunately they told me they no longer have the viral “Sick Tea”/ Medicine Ball, Honey Citrus Mint Tea. Wish they would bring it back. My kids love the Cake Pops !"

"Came here Sunday morning after a long trip to get some revitalization. Gave our order 45$, cashier repeated multiple times in drive thru to make sure she had right which is great. The person on the headset was super nice, the person at the window was super nice. When we told them that we had ordered 2 of a latte they checked, and then asked again and then asked one more time. We said that we would just buy another one since that is what we ordered. Then someone behind the window said that we were lairs and that we didn't order two and if we wanted another we had to pull back around in the long line to get another. After that I told my wife let's just leave and then I put this review in. Just very disappointing that this person is employed here. I've grown to have such love for Starbucks due to their consistent service and products. Tell that kid thanks for trying to ruin our morning. Date and time: Sunday November 19th, 2023, Store #: 9279 Time: 8:34:36AM. Maybe that will make it easier to identify that rude kid working here."

"You often get cold coffee from here somehow when you order hot coffee. Sitting here with a 9$ drink you’d think they would care but no. I asked them to leave my sandwich in longer and they guy told me “I think you’ll be fine” and then - surprise - cold on the inside. I don’t think I’ve ever gotten a cappuccino made correctly - but a few exits up at Baxter village they do a great job! Overall I think they need to retrain their baristas, and then it would be a decent shop."

"This use to be my go to SB before I moved. Was in the area and thought I would grab a drink. It I not at all the same place. Unsafe for customers and employees.Walked in to get a drink and they have stacked things at the bathroom area so high it is a safety hazard. I kicked a box to get into the bathroom. An employee went to get the cup holders down and it fell on her and then on the floor and she left it there. I have been sitting here for 15 minutes and nobody ever picked it up. This is sunsafe. I counted 10 employees and not one picked it up. It is nasty they would leave anything they would serve in on the floor. Also, locked bathrooms, tacky, so glad I hadn't put in my mobile order yet. Leaving after this post. I expect better from Starbucks"