Wendy's

"Placed the following mobile order for my wife and I: Asiago chicken sandwich combo w/large fry and “tropical” flavored freestyle coke Bacon double stack 6 piece spicy nuggets Another “tropical” coke Arrived @ 2:50pm. As one of the reviews previously stated, they were taking one order at a time and making others wait at the speaker for an ungodly amount of time while servicing the window before allowing them to place an order. I watched 3 cars in line leave as they were over the wait. After 30 minutes, I made it to the speaker (was 4th in line when I got there) and announced that I had a mobile order, gave them my name, and then drove to the window. I was immediately told that they do not have this “tropical” flavor (gotta love misleading apps) and had to settle with a plain coke which, didn’t bother me, but we were both disappointed regardless. Another 5 minutes passes and I get my bag and I pull up. I checked the bag and did not have my large fry, the bacon double stack was a Jr. Bacon cheeseburger instead, and my Asiago chicken club didn’t have any bacon on it AND I realized I didn’t have any straws. So, I pulled into a parking spot and attempted to go inside to resolve the issue. I was highly displeased when I discovered that the lobby was locked and the line had reformed around the building. I had ZERO intention of waiting an additional 30 minutes for non-existent service so, I ate the costs and left. As others have stated, just go next door to Zaxby’s. At least you’ll get food."

"This store is awful and a 1 star is the least I could give is even why I gave that! I came through the drive thru last night and I was so embarrassed to hear music playing like I was at the clubs. The sign say new management and I figured it would be something good but perhaps it was a nightmare. To top everything off me and my wife waited 30 minutes to receive our dinner. I wouldn’t recommend this place to the homeless to eat!"

"Future Edit: I spoke to the regional manager (primarily upstate SC) a while ago. The sign says new management... the reviews here show a problem with how stores like this are run in 2024 in general and the state of things. This review holds up Previous Review (before management change): Do *NOT* place a mobile order here. Just go through the drive through if you have to, and they will still probably mix it up. They do not care Edit: They gave us the wrong food. It was not cooked"

"Needs better management. Waited at the speaker to request a mobile order. He laptop telling me to wait. Picked up order at window that was already paid for yet they asked me for money. Drove down the road and found no salad dressing, forcing me to turn around and drive back. Pecan, apple, cranberry salad was very skimpy on chicken for $7.99. Zaxby’s is right next door and salads and service are consistently good. Wendy’s needs better training and more staff."

""Under New Management" is failing. First told we couldn't place 6 separate orders! What! "If there were 6 of us standing here, you would do it!" Then we were told they were short-handed...with 5 of them working the front....and we were the only ones standing there. Finally took the orders, and we waited 15 minutes for them to mess-it-up! FROSTY machine was down!! I've NEVER seen such a circus! We finally left with 4 of the orders. Don't bother going there.You won't be happy!"