Dunkin'

"I'm a regular at Dunkin Donuts in Brevard, NC. The most recent trip, they took a long time to take the order and even longer to deliver. How long? I don't know. After pulling up to the window and waiting 10 minutes I gave up. I got their attention and told them to cancel the order. The woman gave the impression that she would be quite happy if all customers would just go away and stop bothering her. Keep in mind I always leave a generous tip and normally receive great service. I figure I'll wait 2 weeks for that crew to quit or be fired before I try again."

"Seriously, how hard is it to get a cup of coffee done right... EVERY. SINGLE.TIME. my order is wrong.. sitting in the window today being ignored while 2 kids fought over a headset.. disappointed as this WAS my go to store.. I only stop now when the Starbucks line it too long"

"Waited an hour in drive-thru for my mobile order. They locked their lobby so we couldn't go inside. I asked for managers number and a business card. They refused to provide one. Not surprised by the low sanitation score. Crew continuous wiped their noses on their hands and sleeves. Told us they were short staffed despite us watching 4 employees standing around laughing including a kid not in uniform."

"If you don’t want a doughnut but a croissant then you will get this. I received half of the top slice gone.. whole thing is squished and looks dead. Save your money and rather go the bakery for fresh one. This is good for a dogs."

"Good people. Bad location standards (donuts are not fresh and sandwiches are cold) Typically in the early morning. When I asked at 7:00 a.m. if there were any not stale donuts I was told they could make some fresh ones real quick but all they have are ones from last night... Gross Again, the coffee is good... When they remember to give it to me So I've lost two coffees to this location and a dozen and a half donuts I'm sure the folks in there think they're doing a good job according to how they were trained. Maybe the expectation is the first donuts in the morning are the stale left over ones from the night before after they've been sitting out for 10 hours (in which case Dunkin - have you ever met a paying customer that was excited about a stale donut?)"