Ridgecrest Automotive
5796 Sylva Road, Franklin, North Carolina, United States
About the Ridgecrest Automotive
Ridgecrest Automotive is a trusted car repair institution located at 5796 Sylva Road in Franklin, North Carolina. With a team of experienced technicians, they provide reliable and efficient services to keep your vehicle running smoothly. Whether you need routine maintenance or more complex repairs, Ridgecrest Automotive is committed to delivering top-notch service at competitive prices. Trust your car to the experts at Ridgecrest Automotive for all your automotive needs.
Photos of Ridgecrest Automotive
5796 Sylva Rd, Franklin, NC 28734, United States
Opening hours of Ridgecrest Automotive
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
Closed
Saturday:
Closed
Sunday:
09:00 - 17:00
Reviews of Ridgecrest Automotive
"DO NOT TAKE YOUR VEHICLE TO RIDGECREST AUTOMOTIVE. I took my truck to get serviced for two problems, it was grinding when taking a RH turn. Also, it would shake if you hit a hole a certain way; however, this was uncommon. After I dropped it off, they called and told me what they thought it needed. The list included upper and lower control arms for both sides, a wheel bearing, ball joints, a sway bar end link, and an alignment. I asked what it would cost, his said his estimate was $1,925. I told him to go ahead and fix it, to which he asked if I also wanted him to go ahead and order me some tires. I declined seeing as I was already paying almost $2,000 at one time. The next day they called me and told me to come get it, my balance was $2,000.88. The only thing I liked about Ridgecrest was they did give me a cash discount. I could not get my truck at the time so I just got the keys. As soon as I picked my truck up that night, I knew something was not correct. I was making a rattling sound like something was loose. It was not making this sound when I dropped it off. They left a bolt loose on one of the control arms, which I found as soon as I crawled under it. They never fixed the grinding either. I dropped it off the next Monday and told them what they had done. They went over everything and done another alignment, because I knew it wasn't in alignment if the passenger side had slack in it. They also tried to find the grinding again, which they thought they had fixed with the wheel bearing. Once they had "fixed" it this time, it done the exact same thing, nothing changed! It still sounded like something is loose and rattling. I took it back again, and had the owner ride with me to show him the sound it was making and to show him the grinding it was doing. He agreed and said something didn't sound right and that he would take another look at it. Today I got a call, and they said it needed tie rod ends and ANOTHER ALIGNMENT which was going to be around $580. They also said they did not know what the grinding was. IN SHORT, I dropped the truck off with two problems and left with two problems and 2000 dollars less. I do not recommend taking your vehicle here."
"I have been using Ridgecrest as my primary vehicle service center for years. They are thorough, professional, friendly and their prices are very good."
"The environment is is friendly it's like a big old family in there there not out to steal all your money but they have to make money also. There very professional I dropped my truck off had it back with in 12 hours dropped my magnum off and had it back by Monday"
"Zeus and his staffing have been taking care of my cars for years. They are trustworthy, reliable, and knowledgeable. When an issue arises beyond their scope, they recommend and link us to service providers who seem to exhibit the same values."
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