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Advance Auto Parts
316 East Main Street, Sevierville, Tennessee, United States
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About the Advance Auto Parts
Advance Auto Parts is a trusted car repair and store located at 316 East Main Street in Sevierville, Tennessee. With a wide range of automotive products and services, including parts, accessories, and maintenance supplies, Advance Auto Parts is your one-stop shop for all your vehicle needs. Our knowledgeable staff is dedicated to providing top-notch customer service and expert advice to help you keep your car running smoothly. Whether you're looking to upgrade your vehicle or simply need to make a repair, Advance Auto Parts has everything you need to get the job done right. Visit us today and experience the convenience and quality that sets us apart from the rest.
Photos of Advance Auto Parts
316 E Main St, Sevierville, TN 37862, United States
Opening hours of Advance Auto Parts
Monday:
07:30 - 21:00
Tuesday:
07:30 - 21:00
Wednesday:
07:30 - 21:00
Thursday:
07:30 - 21:00
Friday:
07:30 - 21:00
Saturday:
07:30 - 21:00
Sunday:
09:00 - 20:00
Reviews of Advance Auto Parts
"Great staff, and they always have what I need."
"Went to this location by chance. Truck popped the belt and this was the closest place. Was lucky enough to get Mr. Anderson as my associate, he looked up my belt and gave it to me. I went to go put it on and they lent me the tools, it's been a while since I have done this. There was no diagram or picture of how the belt was to be installed, I tried the belt and it didn't fit. For about 20 mins, Mr. Anderson kept his cool, patience and his professionalism and we tried almost every belt in the store. I called another store just to verify and they gave me the part number of the very first belt I was given. I youtube'd the belt and I was installing it improperly, I asked for the belt again and properly installed it. I know I would have tried to be as patient as the store representatives, but don't think that I would have succeeded. Kudos to Mr. Anderson, thank you again for your patience!"
"I was recently on vacation from Ohio and on a Saturday night I started having an issue with my Ford Explorer, to make matters worse I had my 80 year old wheelchair-bound mother with me so I was in high panic mode. Advance Auto Parts was the closest business to our hotel so I went first thing Sunday morning, a manager named Larry opened the door about two minutes before opening and motion me in and asked how he could help me, I told him the situation he immediately hooked my car up to a handheld computer give me the diagnosis and told me to take a picture of it so I had a reference, he then gave me detailed guidance of what I needed to do and the questions to ask once I got back to Ohio. Larry went above and beyond to ensure my peace of mind of getting my mother back to Ohio, his high level of customer, service and representation of Advance Auto Parts is outstanding!"
"The staff was very kind, but unfortunately I cannot recommend this location after my experience today. I went to have my battery checked thinking I needed a new one, but their diagnostic test said my battery was completely fine. They suggested it must be a problem with my alternator or starter, and then were unable to jumpstart my car again despite the fact I had jumped it half an hour before to get there in the first place. They did spend at least ten minutes trying different things to get it jumpstarted, which I appreciate, but were unable to. My husband had to miss work to come get me and my infant daughter and we paid to have it towed to the mechanic, only to be told by the mechanic that the only thing wrong with my car was that the battery was dead and needed to be replaced. The mechanic then jumpstarted my car easily on the first try. I understand that sometimes mistakes are made, but this really derailed our entire Friday. We wasted five hours of our day on this, paid an unnecessary tow bill, and my husband missed work - when all I needed was a simple battery replacement. We ended up going to the AutoZone down the street for a new battery and now my car is working fine."
"3-15-23I normally don't do this but I was stopping by @2137 I didn't look at the site due to picking up my daughter and my radiator fan stopping so advance is my normal go to the ligh4s were still on ans vehicles were in the lot and I seen two people by their vehicles that looked like employees so I asked yall open or closed they said we are closed so my response was ok just checking and I proceeded to turn around to leave the one employee that drives a mid 2000s Ford f150 hollered in a aggressive tone closed so with that you have lost a customer of 9 years and autozone was mor2 then happy to help me"
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