Wendy's 3644 Parkway, Pigeon Forge, TN 37863

"The food here was really delicious however the staff didn't seem to have it together..had to order 3 times to get it taken correct..don't think it was the cashier fault I believe she was training. It was just a bit messy and longer wait for fast food. Just glad the food was good. The dining area was also a bit messy with plenty of staff. Good for food though.."

"Ordered on the mobile app for pick up, go to get the food and get home and my husband burger was wrong and not a double. My burger was completely wrong. And my daughters kids meal had only 2 nuggets instead of 4. Take it back to have them fix the burgers and they come back messed up again. 3rd time they finally get it right after the cook has to come out and try to comprehend how to read a receipt to get the burgers correct!!!! 3 damn times. And the first time they used the same burgers and just wiped the mayo and ketchup off the original burgers.... What if we had an allergy?!"

"I had the best service experience ever at this Wendy's. Despite a busy rush, they went above and beyond to ensure we were well taken care of. The entire staff was incredibly friendly and seemed genuinely enthusiastic about their work and serving us. I'd like to mention that the fries were absolutely outstanding. They arrived piping hot, delightfully crispy, and perfectly seasoned with just the right amount of salt."

"We came here for my bday trip y'all!! I order a cheeseburger with small fries and no salt. I was looking at the reviews to see how this place is but so far everything went well. The guy who checked us out seemed like he didn't want to be at Wendy's but all I cared about was fast service and getting my food fresh bc I don't want to get sick on my bday. Also, I asked for ranch and they gave me 2 ranch. An advice to this guy: a little smile can go a long way."