Walmart Auto Care Centers 2330 U.S. Highway 19, Murphy, NC 28906

"Brought our car there get oil change now it's leaking oil not happy with y'all"

"Had an oil change here. Had a question about whether or not the correct oil filter was installed. The manager was very patient as he explained the filter numbers are different when they are purchased in bulk as they do at a large auto care center. Very happy with the service."

"Extremely limited selection of tires. Almost anything must be ordered online, by you -- the store can't do it for you. I placed an order with my credit card online, with installation in three days (soonest I could get.) Walmart canceled the order and I didn't know til days later. Customer service was no help -- said they couldn't make the order go thru. I even tried another credit and debit card. They told me I could go in and pay cash and the auto dept at the store would order my tires. I paid for a trip to Walmart to do that (a tire I bought from Walmart separated after less than 10,0000 miles, so I couldn't drive there.) Store associate told me he couldn't order for me online, period. However, he said, they can order Nexun Rodians (only) at $197 each! The price if I order online (if Walmart would let me!) is $122! And why would I buy another POS tire after the last one separated and they have horrible reviews? So I call customer service to try to order the tires I want (again) online. Spent a half hour getting thru and explaining. They put me on hold. Ten minutes later, I was disconnected. The agent had promised to call me back if I was disconnected. He did not. I tried twice more. Same thing each time. Walmart has clearly become and epic pile of steaming feces. Maybe it always was, but the labor shortage, out of control idiotic management and employees who all seem less interested than the laziest bureaucrats have sent it into the sewer. This experience was not uncommon -- it is what I've experienced with Walmart for years but far more in the last few years. By the way, if you think Walmart is still cheaper on food an other items than Target and other grocery stores, look again. That's changed since inflation hit. They now sell cheap Chinese junk at inflated prices. And they lie like hell on their product labels. Buy a box or three of the Great Value fast cook brown rice, for example. Now measure out what is in the box vs what's on the label. Label says 9 1/2 cups. Measure it -- ALWAYS 6.5 - 7.5 cups. Always (I eat lots or rice, have been video taping this for months and it's consistent.) That's one example with GV products. Many more. Yes, I'm working with the FTC on this one. Beware this company. It is now little more than a dishonest, unhelpful vendor of Chinese junk at inflated prices."

"We had an amazing experience today around 3pm (2/26/22.) My husband and I had a few concerns about a prior oil change we had done at a different Walmart. They were very kind and walked us through everything and made sure that they even took a picture to show us that they had replaced the drain plug so that we didn’t have to worry about it again (my husband went to go do the oil change himself but, the plug was stripped and he was concerned that the last time we got an oil change, it wasn’t actually done.) The service manager even came over (Sanaj I believe his name was) to make sure we were happy and helped. Everyone was just so great and we will definitely come here for now on."

"I needed two tires for my car. I researched what tires would fit my car, then started comparing prices. Walmart prices were highly competitive, even with the large tire stores and online warehouse stores. I called Walmart, made an appointment and had the tires mounted and balanced. Very efficient. I was texted when they started and ended my job. I will be back in the future."