DXL Big + Tall Outlet 2713 Teaster Lane, Pigeon Forge, TN 37863

"Was in town and needed a couple of items. Saturday morning, the store was closed and no one answered when I called during business hours"

"The staff is always helpful and courteous. Always find what I need!!"

"My son was amazed at all the choices! Great experience! Very helpful staff!"

"The customer service at this store was horrible. The cashier (older gentleman) used profanity just loosely while not even attending to my needs. Another female associate was alongside him who didn’t introduce herself or speak to me at all. I felt completely uncomfortable in the establishment and wouldn’t recommend anyone to come here at all."

"This store is a great place to buy all of your plus size men clothing. I recently purchased 3 dress shirts for my husband and they all are perfect. The one thing I will say about this location though is I had placed my order for pickup at the Pigeon Forge location. In my confirmation email it says to call the store once I am in the parking lot and they will bring my order out to me. Great! But, when I called, the man who took the call walked away from the phone to verify they had my order and I could hear him complaining on the other end with a female co-worker about how it is so "stupid" that people are too lazy to walk in and get their orders and how they call and make him walk it out to us. I know he didn't know I could hear him, but its still hurtful to hear that. If the store would prefer people to walk in automatically and pick up their order, they should change their confirmation email to state that instead of to call the store and have it brough out to you. I just felt shamed for following the instructions given to me and that isn't right so I though I would share that."