Ski Mountain Grind Haus 1001 Parkway, Gatlinburg, TN 37738

"If you really need a coffee drink and don't want to walk to Starbucks, this place will work, but don't expect it to be made right. Asked for an iced coffee with cream, and it was somehow very sweet. Tried again the next day becasue it was convenient to our condo, and my husband stood at the counter and the girls working it just looked at him and went back to their conversations. He waited for a few minutes and then just left and went to Starbucks. It was clear they weren't interested in making any drinks this morning."

"Great customer service, coffee was okay, I tried there red velvet piece of cake nothing impressive. No line, affordable."

"I was too far from the Starbucks (and the line there was loooooong), so I decided to take a flyer and try their coffee. Despite the reviews, I found the coffee to be just below acceptable. I was expecting worse. The hot chocolate was ok. So, in a pinch, better than nothing."

"I wish I could say that they deserved at least 1 star but alas they don’t. The employees were rude and lazy and the coffee is worse than I’ve ever had( and I’ve had some really bad coffee ), the workers did not seem to care about anything other than their phones and were not up to par. I asked for 2 small caramel macchiatos and they were “out” of the cups and so they charged me for a large...so two little cups of coffee was a grand total of $12.64 which is a terrible price for the sad excuse of a product that we were given. There is a Starbucks down the road with great workers that actually have standards, do yourself a favor and just keep walking :) P.s all sales are final so they won’t give refunds."

"Almost no wait today - the gondola is broken/being maintenanced, so not many people in here. I'm not clear how they can make a latte but can't make a cappuccino, but ok. I'll say, my son's hot chocolate was actually really, really good. Somehow the mocha was not very good and the plain latte didn't taste good at all. Lady working started a little standoffish, but then she was really sweet to my kids so, all in all good service, not the most expensive coffee in town (that was at burg) but it just wasn't that good, unfortunately."