Starbucks 111 Chapman Triangle Way, Knoxville, TN 37920

"Friendly, quick and fast service. Nice atmosphere."

"Giving one star cause take my card and swipe it. The fact that I have to swipe my own card at window is ridiculous. They don’t keep the damn thing balanced everytime. That’s why I never tip. When they swipe it I tip."

"Nice group of baristas! Ordered 6 complicated drinks and all came out perfectly. Would be nice if high-walled drink carriers were still offered"

"I don't even like having to do this, but I also wish I could give 0 stars. I've never had a problem with this location until this evening. My partner and I went through the drive thru on our way to the store. We got two iced drinks. When we got up to the window I paid, everything was fine until the first drink came to me. 1. It was covered with cream, which not a big deal, I was going to wipe it up. 2. I saw it was in two cups for some reason but whatever, but then 3. as I grabbed it to bring into the car I noticed the top was not secured and before I could do anything the whole cup went down all into my car. Coffee and cream everywhere. The person at the window just said she'll get a remake for us, which is fine but we really needed napkins. When they came back with the remake I asked for napkins and they gave us 3....3 napkins. For a whole grande drink to be cleaned up. I asked why it was in two cups in the first place and that the top wasn't secured. The only thing they could say was they didn't make the drink. I didn't care about who made it but more why it came messy and not secured in the first place. I asked if I could just speak to the manager at the time and Kevin came over with about 5 more napkins, which still isn't enough, but to bluntly say it was our fault and then shut the window on us. I drove around to park so my partner and I could clean up the mess. Safe to say we really don't want to return to this location. The image attached is of what the cup looked like even before the drink came crashing down."