Starbucks

"I don’t usually leave reviews, but felt the need to with this one. I went this morning and the line was long, i understand that, but when i got to the window, the woman working was incredibly rude. She told me my total, walked away for a minute, came back told me my total again and finally took my card. After she handed me my items, she again walked away quickly before I could ask for a straw. After sitting there with no one even looking over at the window, she came back to tell me another total and when I asked for a straw she rolled her eyes and handed me the straw. I personally work at fast food and if I had customer service like that, I’d be fired."

"I had never gone to that Starbucks. I walked in and I was not greeted. Then there was a "pickup" sign but not an "order here". Then I walked to the other end where a person asked me if I wanted to order. I said yes. She directed me to a cash register then she said, nope maybe this one works. After she took my order I went to the pickup area. While waiting I noticed that the chairs and sofa were dirty with sugar and old powder dust and this was a Saturday morning and there was a family before me ordering take out. Seriously the situation was completely unacceptable. There was no rush, people or hangout. Simply 2 or 3 cars in the drive thru. I was very disappointed with the manner in that the store handled me as a customer and disgusted with the cleanliness of the facilities. They all slipped on dry ground. I love Starbucks but this shouldn't be."

"Mistakenly ordered a drink and forgot to ask for hot coffee instead of iced. Tried to order a new hot version, but disappointedly, I was told by the barista that it couldn’t be modified to a hot coffee, despite having been able to enjoy it at other locations. I tried the drink and it was delicious but not quite what I was hoping for. Also, most of the pastries were sold out."

"Be careful if you have allergies! This store is so unreliable. I order an impossible breakfast sandwich, and it's not unusual to get a regular sausage sandwich. I always order almond milk, no whip, but I end up with stomach pain bc they use regular dairy. It's not always this way, but it depends on who's working. This store is the Dunkin of Starbucks. Always check your order before driving off. The staff is kind overall. It's the nearest location to my work, only 3 mins away, but I'll be driving to the next closest location moving forward or just go to Dunkin in the opposite direction on the same road. They're cheaper and don't ever get it right either. I've tried numerous times to give this store a chance but for the price im paying, I'd like to not end up with an upset belly the rest of the day bc they don't care to use the milk substitute I pay for. Again, the staff is super kind. They just don't get it right every time. Sometimes, they do. Today, they "re-made" my drink, but I'm sure that's the whip cream they had put on the original drink they handed me. Some people are not just picky or trying to be trendy but actually have health reasons to substitute some items. It's a shame they don't care. It's a shame this medium drink is $7 and I can't even drink it."

"This is an enjoyable Starbucks location. Joey and his team are great! Very friendly and helpful. I haven't have a less than positive experience here. The batista's do an excellent job keeping the different drinks consistent. I really like the open dining hall with the huge, floor to ceiling windows for amazing natural lighting."