McDonald's

"Be careful going to this location. My order was stale. Asked the female manager at 11am on 01/20/2024 can they make my order fresh she said no it is fresh enough. She was very rude and didn’t support customer needs, so I asked for a refund. She proceeded to give a partial refund, I told her you seem upset she replied “I’m not upset I don’t care.” Customers please be aware, always get a receipt."

"Asked for Mayo only, not only was EVERYTHING on it, the bottom bun felt almost fully submerged within grease and inedible. Ridiculous."

"Ordered a hot fudge sundae with my order and when I asked at the window the girl there said you didn’t order one and was very rude while chomping on her gum. I did order one but they must not have keyed it in so I asked could I order one from her and she rudely said you have to drive all the way around again and order it while turning her back on the window. Whenever they are short on help they always take the order from the service window but not her. Food was good service was horrible."

"The people here ignore you when you come to the register for help. It's rude and it happened every time so I stopped going here. And I once i was told to park and they would bring my food out. I had to wait 20 min for cookies. I went inside and the food had been sitting there my order had been forgotten. They remade it, but I was already pissed. I don't even eat here. I was going for my daughter. But I told her nope not anymore. Just thinking about going here annoys me."

"I ordered 3 plain quarter pounders with cheese, a plain crispy chicken sandwich, and a McDouble with no onions. After waiting for at least 20 minutes, and seeing one or two people try to get service at the counter, be ignored, and eventually just leave, I was finally given my order. I make a practice of testing my food before leaving, and did so this time. I checked one of the quarter pounders, and at first glance, it appeared to have nothing wrong with it, so I began the 20 minute drive home. When I arrived, I gave the food to my family, and we began eating. Soon, there was a cry of outrage... If I were to be generous, I would call two of the quarter pounders medium-rare, with the other pink as well. Then, we discovered that the McDouble was wrong as well. It was burnt, cold, and had nothing but cheese on it. (Recall that this one should have had everything except for unions) After examination of the grill slip, this burger was made for a completely different order! We were furious! Afterwards, we spent a good half hour trying to get in contact with this location, and the number provided on their website keeps saying "Line busy." I am horrified by the quality standard shown by this location, and would like to say two further things addressing this McDonalds restaurant. First of all, I will NEVER be eating at this location ever again. They have caused my family issues before, and I've just let it go. This time, I am putting the foot down. Second of all, I demand that this be made right. You have now wasted almost 2 hours of my time between trying to contact you, and having to write this review, not to mention the appalling wait to even get this half cooked monstrosity of yours. I am sick and tired of large companies playing the common population for fools, and assuming that we will never do anything about these all to common injustices. UPDATE: After two weeks, I was finally reached out to by the Link Family McDonald's customer support manager. They sent me some coupons, and apologized for this happening. I will be happy to use that family's other locations, but I will not eat at this McDonalds for the foreseeable future."