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Eric's Automotive
7 North Buncombe School Road, Weaverville, North Carolina, United States
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About the Eric's Automotive
Eric's Automotive is a trusted car repair institution located at 7 North Buncombe School Road in Weaverville, North Carolina. With years of experience and a team of skilled technicians, we are dedicated to providing top-notch automotive services to our customers. Whether you need routine maintenance, repairs, or diagnostics, our experts are here to help. Visit us today and experience the quality service that sets Eric's Automotive apart from the rest.
Photos of Eric's Automotive
7 N Buncombe School Rd, Weaverville, NC 28787, United States
Reviews of Eric's Automotive
"Eric is an old school honest mechanic. Not too many of those around anymore. Only charged me $5 to change a headlight so my vehicle would pass inspection. Friendly staff and very helpful. Will use them again"
"We’ve been in search of a decent mechanic for a while, and on this particular day, I called 6 different mechanics. Eric and his staff exceeded my expectations. They got me in very quickly, were friendly, honest and had my best interest at hand. We’ll definitely be back."
"Eric’s is great. They are so helpful and fair. I’ve had several really good experiences with them."
"I called and scheduled an appointment 2 weeks in advance to replace the front brakes in my car; the appointment was scheduled for 11:00 AM. When I dropped it off, I was told they were almost certain the work would be done by 5:00 PM before they closed. I received a phone call around 1:00 PM that afternoon confirming that just the front brakes and rotors needed to be replaced, and I was again assured that my vehicle would be ready before they closed. 5:00 PM rolled around and I didn’t hear anything from the shop. 6 hours to replace the front brakes and rotors…the work didn’t get completed (in spite of being assured twice that day that it would), and I didn’t even receive a phone call to apologize for the inconvenience. I didn’t receive a phone call the following morning with an update when the shop opened either. In fact, I didn’t find out anything about my car until I decided to call the shop 2 hours after they opened. I was told the mechanics were completing the state inspection, and it would be ready soon. I’m not dissatisfied with the work or the price, but the lack of transparency and failure to communicate is everything when building a relationship with customers. My invoice reflected 1.5 hours of labor, so I have no idea why my vehicle needed to stay in the shop overnight when it was dropped off at 11:00 AM. I will not be doing business here again."
"Great first experience at Eric’s Automotive! Referred here by a friend and they did not disappoint! Brake job done quick and right with fair pricing. Will definitely be coming back when the vehicles need service or repairs!"
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