Starbucks,

863 Brevard Road, Asheville, NC 28806

"They cater to the drive through and call in orders before someone standing there with cash up front it took 30 min. To get my coffee and it wasn't hot at all"

"I got to this Starbucks at exactly 845pm. 15 minutes before closing. Both of the teenagers working had a nasty look on their faces to begin with. The male cashier stated that the espresso machine was being cleaned, so nothing with espresso could be made. He then said only tea and refreshers. (So, even though the espresso machine was the only thing not available, they weren't willing to make us regular coffee.) I said "I thought you closed at 9?" He said "the espresso machine is being cleaned." Obviously someone is cleaning the machine, and CHOSE to start cleaning it 15 minutes before you're supposed to close. If your hours are UNTIL 9pm, then you are expected to offer ALL items on your menu until closing time unless you specifically ran out of something. Good customer service is long gone these days. Seems places will just hire anyone now. I only left one star because a minimum of one is required to leave a review. I would have not put any if I didn't have to."

"Not spending $5 for a small coffee. And yes, it's a small, medium, and large. The people who are on the front line at these locations are all wonderful people, super helpful and friendly, but I'll never recommend Starbucks to anyone. I have no respect for this company, their practices, their business model, their treatment of their employees, or their incessant price gouging of their own customer base."

"It’s worth driving to a different Starbucks. I’ve gone twice and have been disappointed each time but this last time takes the cake. Both workers were rude and the guy making our drinks not only made mine wrong, but overfilled the cup with too much ice and stuck his fingers in the drink to start scooping the ice out."