Subway 3712 Crabtree Road, Waynesville, NC 28786

"I waited in line while ONE person waited on a family of three (each getting a different sandwich) which was about 12-15 minutes. There was another employee there. When it was my turn and started to place my order I was told they were out of the iltalian bread. UNBELIEVABLE. Place also needs a good cleaning and a little remodeling."

"I arrived 5 minutes to closing with my cousin and I was told by the closing associate that she’d only serve one of us. Then I was told with a very unprofessional attitude that she’s only making one sub. If I wanted to order for my cousin I was told I cannot. I understand it’s 2023 but racial discrimination is still alive in this SMALL TOWN. I understand people work hard just as I do but respect can take you farther in life than minimum wages during a time workers are limited."

"We had been on the road since 6am and it was 930 pm. 30 min to close. You could tell the young man had pre broke every thing down and was preparing for closing. We had 10 people with us and the young man smiled the whole time, he was patient and kind and the food was good!! Thank you for excellent customer service"

"In a serious need of a remodel. Dirty run down looking. We did not eat there. Yep it was like that."

"Worst workers. The employees (Destiny and Kayleah) who were making our sandwiches were the worst set of workers and NO one should employ them in hospitality/restaurant business facing customers. No sense of customer service, pathetic expressions, senseless reactions and zero brains/ level of understanding. We went there because kiddos were hungry and just to bring the veggie patties from inside they gave disappointing expressions, made faces and sighs. Didn’t understand simple question when asked about choices available. Their cashier (Jeff) was ok, but, didn’t take any action inspite of seeing this lethargic and lazy behavior. Food was also okay only. Stay away from this place as much as possible."