Lowe's Home Improvement 5901 University Parkway, Winston-Salem, NC 27105

"Bad experience, Poorly stocked Shelves, Multiple people panhandling at entry and exit doors..Active Drug bust conducted by 8 or more unmarked police vehicles as I was leaving store. I stopped by paint dept with a color match.The paint was mixed and left on mixing station counter. The Employee that had assisted me just disappeared. After 20 min I found someone to assist with finding paint. As I was self-checking out my items . An elderly door checker person..Started monitoring my screen to the point of invading my personal space..Never assisting with bagging items. Once i paid for items the Same Lowes employee appeared and took receipt from my self checkout station before i could reach it and reviewed it.And said OH ...! I didn't see you scan that item.. and dropped receipt in shopping cart..I called the manager over and was Rudely spoken too..His explanation was That's the job.. I'd recommend never shopping at this location If you value your life and dignity.."

"Very clean and tidy store. Employees were kind and helpful. Lines were long at the self checkout. I do wish they had more check out lanes with cashiers."

"The guy Billy that works here is awesome! Checked on me when I told him my sugar felt low gave me a place to sit and relax until I felt better. Watched him interact with others I felt he went above and beyond for the customers. I think he might be with the customer service. Always ask for Billy!!"

"Typical big box. Service is hit or miss. I only go here if I have to. I try local, family run or small regional type places first. Even if I have to drive a bit or hold off till I'm near an old fashioned general store that has everything man ever invented. And the guys that knows where everything is. Like the ones in China Grove, Mooresville, Matthews, to name a few."

"I ordered 7 kitchen cabinets to be truck delivered. 1 was the floor model with the display sign stuck in the drawer, no box, obviously damaged and touched up with paint that did not match. 3 other cabinets arrived with damaged or open boxes with damages found on each cabinet. I called to file a case and was told I'd get a call within 24 hours. I waited 48 and called about about my case. I was told it was escalated and I'd get a call within 24 hours. I called the store and it rang for over 4 minutes. I did not get a call until after the 72 hour mark. Then it was just a voicemail saying call the store. Very disappointed they just shipped whatever, there is no quality control, they did not even attempt to tape the damaged boxes closed. I paid for it to be delivered by truck to avoid damaging the cabinets."