McDonald's,

731 South Key Street, Pilot Mountain, NC 27041

"Well I drive up to the order window say for about 3 mins another car drives in the other order lane and boom she orders and she’s driving to get her order up it’s Been about 5 mins I been sitting an then a truck pulls in the other order lane boom makes his order and gone I have now sat 4 almost 10mins finally get to order then I get my food now I live 5mins away I get home bothers are all dry Harley any effort at all making this fries were soggy like they been sitting in a water bowl"

"Good clean McDonald’s. The app makes everything so much easier. You can use the app to order, get offers and rewards for what you buy and best of all, order from home for pick up, just pull into a marked spot and they will bring right to your car. You can also pick up inside or at the drive through, if you like to wait after pre ordering!"

"The food here is probably the least consistent I think I've ever had. One day I can ask for a burger and it turns out okay, but then some days, (most of the time,) the burgers are dry, hard, or even crunchy. Just tired of it"

"Visited this location today using the screens to place our order and registered a table top number of 21. We ordered 2 double cheese burgers with extra pickles, 1 large frie and 2 large drinks. As instructed by the receipt and screen we took our number and went and sat down. 10 min went by and we waited. It was not that busy inside as workers were cleaning dancing and seem to enjoy their work location as they chatted with each other. About another few min go by and one of the workers yell out an order which matches ours. My husband goes to get the order, when another young gentleman steps up takes the bag of food and drinks. We wait a little longer and I head up to the counter. As I walk to the counter the young gentleman who took the order from the counter returns the bag of food and picks up another order and leaves. Obviously he took the wrong order. I then had to wait for one of the dancing conversating employees to see me standing there in order to get two large cups. As I went back to the table my husband states to anyone one listening, mainly Sherry, we assume the manager sitting on her laptop in the back corner of the restaurant, what is the point of providing instructions if you are not going to use or follow them. As we ate we did not have extra pickles as it stated on the bag, receipt. Fries were under done. We did however get a nice show of employees delivering drive thru orders dancing around in the lane and vaping."

"They are not much on customer service asked if we could get hot fries they said sure of course they were old and cold bring them back up there and they replaced them with some attitude went to eat the cheeseburger and they were cold I mean really there was a lot of employees there so it was like they were short handed. The dining area look like a storm went thru it, the garbage cans were over flowing garbage on the floors. So if you like old cold food this is the place for you if not then go somewhere else"