Randy Marion Chevrolet Buick GMC of West Jefferson 1773 Mount Jefferson Road, West Jefferson, NC 28694

"Called after we purchased a car and left messages. No return calls. Took forever to make purchase the car and now has issues a week later. Horrible customer service after purchase. Will not help us fix the car even though it was clearly not all working when we bought it. DO NOT RECOMMEND. would give zero stars if I could."

"The service department staff was very friendly and helpful. They did a great job with the recall (adding heated steering wheel). They even added air to my tires when I told them my air pressure was low."

"I received a quote from another area dealership, that I thought was inflated and unacceptable, so I reached out to this dealership. My contact was Larry Carroll (Service Consultant). Through his efforts, and in conjunction with GM and the dealership, a very fair quote was arrived at and accepted. The repair has now been completed and everything was done exactly as I was told it would be. This quality of service is rare these days, and I recommend this dealership's service department to everyone."

"First, not a fan of auto dealerships, but they had a vehicle that I had been thinking about, so I took a chance and I am very thankful. Received a cordial welcome shortlisted after arriving on the lot, and quick response to request for assistance. There was no pressure selling at any time, from the salesman to the finance agent (where the heaviest sales are attempted). The entire team made a genuine attempt to make it a pleasant transaction to both parties. Bottom line, I got the vehicle, they made a sell, and all in record time for a dealership transaction. I would definitely recommend Randy Marion to friends and family."

"Sales reps are professional and nice. But unfortunately they tried to give me a really low price on my 2022 Chevy truck trade in with only 10,000 miles. 4x4. Sticker price last year was 49,000. I have been in and around my families car business and have traded for over twenty years. I do have some knowledge of what KBB value my truck should be. Do not go here. They will take advantage of you."