Swedish Werke

"Genuinely, fire whoever you had on phones today. As someone who works in a shop, the lack of knowledge about a very simple issue is embarrassing. This was a desperation option due to my being out of my town but for a shop that claims to know Swedish vehicles I had much higher hopes."

"BEWARE!!! Long review but please read!! If I could give no stars I would!! Dropped my BMW X1 off last Tuesday (5/11/21). Replacing rear brakes, headlamp and checking oil leak. Didn’t hear anything so I called almost a week later, this past Monday and left a message. Geoff called me back a few hours later to tell me he had an accident and had not started on the car. But said he found the oil leak and total repairs including brakes would be $934. Then asked me for a $400 deposit. A little taken back, I went ahead and gave him a $400 deposit over the phone. I waited again for several days and finally called him back today (Friday, 5/21/21) because I hadn’t heard from him since Monday. Left a message around 9:30am. Around 2pm I got a call back and he stated that he was almost finished with the car. Then asked me if I knew my engine cover was cracked (it wasn’t when I dropped it off). I thought maybe something small so I didn’t give it much thought. When we arrived to pick up the car later that day, not only was the engine cover cracked, it was completely broken in half. 2 weeks for what should have taken 2 days MAX and now I have to replace the engine cover because he claims he didn’t do it. Non responsive and dishonest. Please take your vehicle somewhere else!!"

"BEWARE - MY BMW 650i CONVERTIBLE WAS RUINED AFTER OWNER PARKED A 4.8 INCH DRAFT BMW BACKEND INTO A FLOOD DITCH-THEN THE LIES, DECEPTION AND NOT MY CAR IS A PENDING TOTAL LOSS, PENDING NCDOJ NORTH CAROLINA DEPARTMENT OF JUSTICE AUTO REPAIR OWNER ACT VIOLATIONS. NOTICE THE LOT IS A GRAVEYARD OF TAGLESS VEHICLES. MY VERBAL ESTIMATE 1,200.00 Spark plugs Brake coil Coil 750.00 parts then max 1,200 Final was 907.00 then increased to 1,352+750 because l cursed at him he charged me. GRAND TOTAL AND CONTINUES TO THIS DAY TO KEEP MY CAR AND PARKED IN A FLOOD LOT - this idiots boat is kept at a higher elevation! See pictures. $1,967.00 TOTAL PAID CREDIT CARD AND VIA PROTEST CASHIERS CHECK AND HE REFUSES TO ANSWER CALLS OR RELEASE TO MY INSURANCE CARRIER- Sparks plugs, coil and brake pump...CROOK!"

"I've counted on Jeff and his mechanics to help with the safety and proper running order of my little OLD BMW Z3 since I bought it. I have never been disappointed in the service or time it took to get a repair done. I learned from the beginning that even though it is inexpensive with gas it is not cheep to get a car like that repaired. I knew it when I bought it. They have always treated me with respect, didn't have to bring a man along to keep from being told I needed something I didn't. This shop has been in business for a long time and has many resources and has always provided the repair my car needed. I would recommend them to anyone who has a special sports car they love!"

"Took my 1995 BMW 318i here with the windows mot working. I had already checked many things myself but was stumped. When I went I gave them a list of all the things that I had already confirmed worked and told them specifically what to check, in writing, and over the phone, I told the desk and the mechanic. I specified that I was short on cash and there was to be a $100 maximum and if it was going to go over to call me. When they called me back they charged me $240 and gave me the list of things they checked, it was like they had copied half the list I made. I was extremely mad but kept calm, asked why they had looked at things that I specifically told them not to and why they had gone over the $100 maximum, told me I had never told them what not to check and had never told them about a maximum price, the same people I had told earlier were now lying to my face. I highly advise people to steer clear of this shop, they screwed me over and they'll do it to you."