Starbucks

"I visited this Starbucks location Thursday evening after a very long day of classes and work, and was absolutely thrilled by the service I received from "Mads"! I had no intentions of stopping by Starbucks as I was just hoping to pick up some essentials for dinner from the grocery store; But am so glad I had the time to do so. Mads recommended a drink that I can now say is easily my favorite drink of all time. I am pretty picky, but she took the time to hold conversation with me, and made sure to come up with something she thought I would love. The drink was made quickly, and was delicious. Other customers around me seemed very happy as well. I was very happy to have met Mads and be around her bubbly, driven work personality! I will be back for sure!"

"Dedicated employees doing the Starbucks way. Thank you Maureen."

"I understand customer service is hard, but being kind shouldn’t be. I went today and spoke with Abby, she clearly was in a bad mood. I greeted her with a smile and a hello. I know working at Starbucks is hard especially in the holidays, I asked if she could use one of the reusable cups unknowing that she can’t wash it but she did inform me and I understood but she came at it in a rude way, Before I could even ask if she could use the cup she cut me off saying she had to ring it up but it was in a very rude way and wouldn’t let me speak. She made it very uncomfortable during the whole process, I didn’t know when I could start ordering again and she was just staring at me. She made it seem like I was inconveniencing her by ordering. My friends also became uncomfortable to order because she was very rude and asked me to order for her but I did not feel comfortable to go through it again. The drinks were great though."

"I’m sure the drinks would have been great, but the worker seemed to be visually impaired and instead refused to even look at us. It’s a small kiosk and we were the only ones there. Maybe she hates her job and wants to be fired, and if that’s the case I pray she is. Of course if she is visually impaired then I would suggest I bell for the counter or another job."

"Worst Caramel Crunch Frappuccino I've had, it was mostly just whipped cream with some caramel and it was warm. This Starbucks needs a good cleaning because it was filthy. Grabbing a pitcher from a pile in a sink to make a drink is just plain GROSS. Money wasted, will never go back to this Starbucks."