MEDI MART

"This is the most caring, helpful, efficient company that i have ever ordered from. Shout out to Maria for her complete dedication to my order of Purewick for my 91 year old mother. Maria is an asset to your company. She went above and beyond to get my order processed. Andre and Saber were also helpful. Koodos to this company and their employees !"

"I came in with my father to get a CPAP machine for him, and was amazed at the great service I encountered at his store. Bill, the owner, made sure my father and I knew everything we needed to know about the machine and even more. On the way in, we were greeted with kind gestures, and on the way out, the same thing. I would definitely recommend anyone to this store...there is none other like it."

"I just want to say Maria is a very warm and loving woman with a heart of gold. She has the patience of a saint and knows her products. Win is a sweetheart and very accommodating. Bill is very knowledgeable when it comes to Cpap and products as well. I want to say thank you all for the best customer service ever!"

"Medi Mart has a courteous and helpful staff. Bill, the owner/manager, is extremely knowledgeable and committed to customer satisfaction. He was upfront about insurance coverage of the device I purchased and took time to assist with and then set up my selection. Bill also makes himself available on the phone for customer problems or concerns."

"Absolutely horrible. Do not use under any circumstances. Before coming in, I called inquiring about the process for receiving an insurance covered breast pump. I was told by one of their associates that they only carry a few in store, but if I give them the information for another, they can order it and I'd just pay the difference that insurance did not cover. Completely reasonable. I went in, and was told the same information by the person helping me with my paperwork - if I want a different brand, give them the information, and they will order it, I'd pay the difference. I was told the paperwork would take 30 minutes to process, then I could come back and get my breast pump. Two hours later, I call, and an associate tells me she wasn't sure what was in stock, and I'd have to wait for the delivery guy to come back. I asked how long that would be, and was told "around an hour." I finally got a call back, and received a breast pump. Over the weekend, I did research on the breast pump I was given, and could find absolutely no reviews on it anywhere. Box unopened, I decided I wanted to take their initial advice and order the one I wanted and pay the difference. I called, gave them the company and model number of the pump I wanted, and was told I'd hear back with the price difference so I could make my decision. After an hour and a half, I hadn't received any such call, so I called in. I was immediately told, "We can't do that." I requested to speak to the manager, because I had been told on three previous occasions that they do. In speaking with the manager, he became incredibly rude and agitated, going so far as to yell at me over the phone that the pump they carry "is more preferred" by pregnant women, and he (very threateningly) offered to email me the one article that claimed so. I said I wasn't interested, wanted the brand I wanted, and was told his store would be able to order it, etc. He became even more agitated, told me my only options were to get the pump HE (not a doctor in any way) recommended, or get my prescription back and go elsewhere. This is absolutely the worst customer service I have ever experienced in my entire life. To be literally reprimanded and yelled at by a store owner is completely unacceptable, and I will never be using their services again. Their staff is inept and ill trained and misinformed, and their owner is the rudest person I've ever had the displeasure of speaking with. Do not use this store."