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Medalliance Medical Center
West 215th Street, Manhattan, New York, United States
About the Medalliance Medical Center
Medalliance Medical Center is a leading healthcare institution located on West 215th Street in New York, New York. Our state-of-the-art facility offers a wide range of medical services to meet the needs of our patients, including primary care, specialty care, diagnostic testing, and more. Our team of experienced healthcare professionals is dedicated to providing compassionate and personalized care to each and every patient who walks through our doors. At Medalliance Medical Center, your health and well-being are our top priorities.
Photos of Medalliance Medical Center
5041 Broadway &, W 215th St, New York, NY 10034, United States
Opening hours of Medalliance Medical Center
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 19:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Medalliance Medical Center
"Worst health facility I have ever attended. The front staff is dismissive, rude, lies, unable to answer simple questions. The head person try to coerce me into signing consent away after I said I declined. Telling the paper does not do exactly what it says in rewritting it does. Finally, they misrepresent nurse practitioners as doctors. THERE NO DOCTORS IN THIS OFFICE! Only nurse practitioners. The staff refers to them as Doctors. And my insurance depicted the person as a doctor. And it took 3 appointments for the person to finally say. "Well I'm not a doctor, I'm a nurse practitioners" this is misleading and illegal to lie to patients in this manner. They also fail to renew prescriptions. And constantly engage in fraudulent billing practices. Claiming I needed to book appointments for the same vitals 3xs in 10 days so they can bill 3x appointments"
"Horrible horrible horrible. I do not recommend coming here. I was not seen until 3 and a half hours after my appointment time. I came 2 days prior to set up an appointment and gave all docs needed. Demographics along with my insurance. When I arrived to my appointment, I was “checked in” an hour and a half goes by and staff said I’ll be seen shortly. Asked me to do a consent form, also asked me to email my insurance when I had already given it to the office 2 days prior. An hour later I was asked to call my insurance and still I have not been seen. This place is very unorganized. I strongly believe they have lost my my information 2 days ago when I first came in. Then forgot about me when I arrived. 2 and a half hours later I was told again I’ll be seen and haven’t. Worst experience in my life. I do not recommend this clinic at all. You’re better off going to an urgent care."
"Editing my review: It did take about two hours for me to be seen by the doctor. However, the office manager did make an effort to explain how it happened and why. They confirm your insurance eligibility through an outside office and if it's taking a really long time for you, ask to speak to the office manager and she should be able to take care of it. The doctor was and the staff were courteous and helpful, though very overworked."
"This place I love to come here, I enjoy the girls in the front desk. And I just love my doctors here. I know there is a little wait to see the doctor but that every where. The name Doctor said it all, other patients, we are not the only one that cone to see a doctor. And what I love is the time the doctor take with you. Explaining everything. I highly Recommend."
"I have never encountered such a dysfunctional medical office as this one. My appointment was for 10:30am. At 12:30 I was still waiting. There were no updatea from the reception staff. When I did go to them and ask about the status of my appointment — now 2 hours late— there still was no explanation and no apology. Lots of staff behind that reception desk and in the 2 hours I was there I learned that one slumped over her computer had stomach cramps (that was discussed while I was trying to find out about my appointment), I learned what they all wanted for lunch (that was a priority over people who were trying to ask them questions) and I learned I as a patient was not the priority. To make it worse, a nurse came out to the reception area to socialize with the reception staff. I had placed my laptop on the reception desk while trying to get the attention of the reception staff. The nurse used my laptop as a place ro rest her arms while socializing with the reception staff. I have trained hospital staff in customer service. And I can honestly say, this place was a mess."
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